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"The front desk service of the hotel is warm and thoughtful, and the problems raised can be solved with heart. The overall environment is warm and quiet, and the rooms are clean and tidy. Will choose again next time. The environment is very good, and the surrounding air is very good"

"We had a great stay at the hotel! The location was fantastic, making it easy to explore the area. The staff was incredibly kind and helpful. The bed was extremely comfortable, and the bathroom was very spacious. Overall, we were very pleased with our experience!"

"⭐️⭐️⭐️⭐️⭐️location = very near MTR, Bus, shop, supermarket, restaurant, atm, banking etc. ⭐️⭐️⭐️⭐️⭐️cleanliness = very nice housekeeper with full service mind ⭐️⭐️⭐️⭐️service = 24 hr of front desk in 1st floor (no water/ no hot water/ no toilet) ⭐️⭐️⭐️ amenities = everything is small & narrow (lift/ bed/ bathroom), no water, no refrigerator one day I came back to the hotel at the same time with group of tour, so long waiting of getting lift. Too many people and also their luggages can get in the lift only 2-3 persons per lift🤣"

"I wanted to extend my heartfelt gratitude to Leo, K and reservation team for their incredible support during our stay. This day is truly significant for my fiancé and me as we are preparing to register our marriage at Red Cotton Tree Road. Despite the whirlwind of organizing photographers, videographers, floral arrangements, and managing guest visits, the Upper House team’s exceptional hospitality made all the difference. We truly couldn’t have done it without their unwavering support. We thoroughly enjoyed our time at the Upper House, and it will always hold a special place in our hearts. Thank you once again for everything!"

"Very nice and comfortable. May be crammed for a couple with lots of luggage. Hotel is 5-10 mins walk from the Wan Chai metro station, and less than 5 mins walk to the ding ding tram station."

"The location is a 5 minute walk from Mong Kok station and from there you can get to almost anywhere in Kowloon / Hong Kong easily. Mong Kok is a lively neighborhood with great place to eat and drink all over the place. Hotel staff were friendly and helpful throughout the stay and made things very easy."

"The hotel’s location is its best feature, right next to Chungking Mansions—great for Indian and Asian travelers, with a bus stop at the entrance. However, the rooms and bathrooms are very small, the AC runs continuously without heating options, and essentials like blankets or slippers must be requested in person as calls to reception go unanswered. Overall, excellent location but basic amenities and service leave much to be desired."

"The hotel is clean and comfortable, near the metro station and easy to find food and a 7-11 just right opposite the hotel, everything is good and the staff is friendly too."

"Clean and good value hotel with foot distance from Yaumatei MTR exit gate C, bring your own toiletee or purchase from hotel for HKD $10 and room servicing provided after you consecutively stay the hotel for 4th days. Staff is friendly."

"We booked for 5 nights stay with Conrad, upon check-in we received conrad Teddy with rose petals on the bed and the bedroom is overseeing Hong Kong Peak view . The view is magnificent . - room size is decent for HK but slightly small comparing to Conrad LA & Conrad Tokyo. - room is a little old fashion and outdated and there's ”MOULDY” smell in the room, we are not very enjoying the smell despite the view -Make up room has separate bath-tub, shower, toilet and 2 basin which are good for couple -they have a lobby bar good for light snack and se live music in the late evening - breakfast spread is TERRIBLE WITH LIMITED OPTIONS & QUALITY IS LOW for CONRAD . We went for 2 days same breakfast menu and we didn't go for the rest I'd the day -location of the hotel is good, you press level 3 and it brings u to Pacific place good for shopping and meals."