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Hotel Mercure Marseille Canebiere Vieux-Port
4.1/553 Reviews

Hotel Mercure Marseille Canebiere Vieux-Port

Vieux Port - La Canebière Marseille|0.34km from Cadre Image
Had my second stay here, this time in a lovely top floor room with views out across the city towards Notre Dame. Huge LG TV, lovely Nuxe toiletries, monsoon shower, and excellent housekeeping - everything spotless. Good North-African themed tapas in the hotel restaurant, and the guy in charge there was particularly helpful/friendly, recommending which bits of the city had good street art when I mentioned that was one of the main reasons I came to M****ille (Cours Julien fyi, which also has some fab cafes and vintage shops). My only gripe was the handling of the bill (as follows). My debit card was pre-authorised on arrival (and in excess of the actual cost of the room, but I assumed this to be an additional security deposit or similar, do didn't really feel too concerned at the time). When it came to checkout, it was agreed that we would let the pre-authorised amount stand, and I would be refunded the difference between that and the actual, final bill. However, when I checked my bank balance 3 days later I was shocked to find that I'd been billed for the full amount again, and the pre-authorised amount had not been released - so essentially I'd been charged twice (or twice and a bit, when you allow for the fact the first billing was an over-estimate anyway). This follows on from a cancelled pre-paid booking the previous year (due to Covid restrictions) that was supposed to be fully refundable, which I also really struggled to get back (it was eventually repaid but quite belatedly). So, I'm not saying don't stay here, because it is a really nice hotel in a very vibrant area (lots of cafes with fab Oriental pastries, markets etc) but you will really need to be on top of the financial side of things to ensure you aren't left out of pocket.

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Top rated hotels in Marseille

Searching for hotels near Cadre Image? Compare room rates and reviews to find your ideal stay.
Hotel Mercure Marseille Canebiere Vieux-Port
4.1/553 Reviews
Vieux Port - La Canebière
Had my second stay here, this time in a lovely top floor room with views out across the city towards Notre Dame. Huge LG TV, lovely Nuxe toiletries, monsoon shower, and excellent housekeeping - everything spotless. Good North-African themed tapas in the hotel restaurant, and the guy in charge there was particularly helpful/friendly, recommending which bits of the city had good street art when I mentioned that was one of the main reasons I came to M****ille (Cours Julien fyi, which also has some fab cafes and vintage shops). My only gripe was the handling of the bill (as follows). My debit card was pre-authorised on arrival (and in excess of the actual cost of the room, but I assumed this to be an additional security deposit or similar, do didn't really feel too concerned at the time). When it came to checkout, it was agreed that we would let the pre-authorised amount stand, and I would be refunded the difference between that and the actual, final bill. However, when I checked my bank balance 3 days later I was shocked to find that I'd been billed for the full amount again, and the pre-authorised amount had not been released - so essentially I'd been charged twice (or twice and a bit, when you allow for the fact the first billing was an over-estimate anyway). This follows on from a cancelled pre-paid booking the previous year (due to Covid restrictions) that was supposed to be fully refundable, which I also really struggled to get back (it was eventually repaid but quite belatedly). So, I'm not saying don't stay here, because it is a really nice hotel in a very vibrant area (lots of cafes with fab Oriental pastries, markets etc) but you will really need to be on top of the financial side of things to ensure you aren't left out of pocket.
Ibis Budget Marseille Vieux-Port
3.9/567 Reviews
Vieux Port - La Canebière
We arrived near midnight and had a bad time at reception. One of us hadn't paid, another was doubly charged and not one of the three of us had our key card sorted so we all had to get back to reception to fix this. Fortunately the rooms were all lovely, other staff were great, especially Meahdi, who was SO patient. The lift - is antique. It only works if you close the inner door properly and many guests do not. So if you are on the 5th floor like we were... The bar is alcohol free... more a lounge but we were able to take our own wine in and glasses were happily provided. The breakfast is amazing! Lovely coffee, great people looking after you and lots of choice.
Hotel du Sud Vieux Port
3/59 Reviews
Vieux Port - La Canebière
Recently stayed here at 50Euro per night, The hotel is located a stone's throw away from Vieux-Port in a side street, hence giving you access to town centre, the metro. With a tiny and almost hidden entrance the hotel, its easy to miss. From the rooms you can hear the hustle and bustle even at night however I like this kind of sound and slept with the windows open. The staff were absolutely fantastic (thanks to the 2 gentlemen and 1 lady) and was manned 24 hours per day. The rooms itself are small and quite basic, and not suited to families, but for single or couples looking for a place to stay. You would consider this a budget hotel without any luxuries at 50 Euro at night, id say its fair value. Thanks for the great stay, staff and location made it great
New Hotel le Quai - Vieux Port
4.1/555 Reviews
Vieux Port - La Canebière
The interior is pretty and the terrace is pretty. The location is also good.
Hotel Marsiho by HappyCulture - ex Best Western Marseille
4.3/5111 Reviews
Vieux Port - La Canebière
The reception staff were very friendly and helpful. They were always able to provide useful tips on M****ille and took time to research information for guests. As I was also travelling with my dog, they also ensured that his trip was also comfortable by providing a doggy bowl and treats for him. The hotel is situated very close to the old port (5 minutes by foot) as well as the train station (10minutes by foot).
Escale Oceania Marseille Vieux Port
4.1/571 Reviews
Vieux Port - La Canebière
Sally at reception was extremely helpful sorting error from my British airways booking. She gave me details about mobile phone stores 4 in total walking distance from hotel ,supermarkets . Room very clean with balcony double bed separate bathroom/toilet . Central location shopping centre restaurants /coffee shops/ museums/ fast food all within walking distance . Hotel is opposite metro station if you want to travel to another part of the city. I stayed at the hotel 12th March for one night , i was in M****ILLE to watch M****ille v Strasbourg fantastic atmosphere inside the Velodrome. Catherine at reception when i checked out in the morning was also helpful. I came back down to reception early afternoon after i had checked in Small was finishing her shift i asked her the quickest route to the Velodrome she was taking the Metro going home, she helped me buy a return ticket for the station to leave the train for the football match at the Velodrome. Very Big Thank You to Sally. I would stay at the hotel again.

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