EZZI HOTEL Hotels in Shanghai

The room was clean and tidy with great natural light, and the bed was incredibly comfortable. The front desk staff were warm and polite, and check-in was very quick. The bathroom was dry and odor-free, with consistent hot water. The location is convenient for getting around, and the environment is quiet, not noisy at all. Overall, it offers excellent value for money, and the facilities are well-maintained. I had a very pleasant stay and will definitely choose this place again next time.

The whole house is smart, exceptionally clean, with a separate wet and dry area in the washroom, and all necessary amenities. The front desk staff were also very friendly.

Facilities: The hotel is quite old. This is my first time staying in this area, and it looked decent. The facilities in the pictures are similar to those of a Home Inn chain. The air conditioner remote control was sticky and dirty, I'm not sure what was on it. The TV channels didn't work at all, I guess it's just for show. The AC made me uncomfortable when it was on, but it was cold when off. The soundproofing was poor, making the stay a bit unpleasant. The spring mattress was uncomfortable to sleep on. Cleanliness: The cleaning seemed superficial. After checking in, I wiped down all the tables and chairs myself. The floor in the corners wasn't clean and had some unknown residue. It looked clean at first glance, but you'd know once you actually stayed there. Environment: It's an old place. The entire hotel had a strange lingering smell, and the room's odor was even worse. I don't know how they clean, but it was just a hodgepodge of unpleasant smells. Service: The room I booked was advertised as having a window in some parts. After entering the room, I couldn't stand the smell, so I asked the front desk to switch to a room with a window. The front desk gave me a bunch of absurd excuses, saying I had booked a windowless room. I then said I'd pay extra to get a room with a window. The front desk ignored me for a while, then said they would upgrade me to a room with a window, but it would be near the elevator. I was truly speechless. They made such a fuss over a small matter and then grandiosely called it an 'upgrade'.