Spa hotels in Shenzhen

Overall, it's excellent and the best option in its price range. The room isn't large but has a lot of character and many thoughtful touches. You can really see their commitment to sustainability. They didn't even rush us to check out past noon, even though we hadn't arranged for a late check-out with the front desk beforehand. There were only two minor issues: 1. No bathrobes in the room. I called the front desk twice, and when the staff brought one, she said it didn't have a tie, even though there were clearly loops for one. It seemed like they were short on stock and could only find one without a tie. 2. No slippers provided for showering, so I had to go in barefoot. I considered calling the front desk, but it was getting late, and I didn't want to bother them. However, these two points are completely acceptable and didn't really bother me. My biggest concern when checking in was the front desk mentioning potential noise from city road construction, but it didn't affect my sleep at all.

Bringing kids to Guangming? I definitely recommend this hotel! The location is truly excellent. Phoenix City Station is right next door downstairs, and there's a shopping mall nearby. It's just two stops to the Science and Technology Museum and the Art Museum, making it super convenient for shopping, dining, and getting around! They have a wide variety of parent-child themed rooms. We booked the Penguin Igloo theme this time. The room was very spacious, with a 2-meter king-sized bed and a child's bed, plus a 'secret igloo hideout' that the little one absolutely loved. The bathroom had a wet/dry separation and a large bathtub, perfect for the kids to soak in at night. The room also thoughtfully provided kids' cups, toiletries, and a booster stool. It's genuinely ideal for families traveling with children. The hotel facilities are also great, including a gym, a heated swimming pool, and a laundry room. We had dinner at the hotel's Chinese restaurant. When you're in Guangming, you have to try the Guangming Roast Pigeon, and it was so nice to be able to enjoy it right at the hotel without having to go out. The dishes were beautifully presented, and the taste was fantastic!

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

Although there were a few minor hitches during my stay, the hotel staff handled everything efficiently and responsively, and the issues were resolved quickly and properly. I'd especially like to thank Jennifer for her patient assistance throughout, her gentle and considerate demeanor, and for proactively helping me coordinate various matters – she's very responsible. Overall, the positive aspects far outweighed any negatives; the hotel's emergency service and staff professionalism are commendable. I would choose this hotel again for my next trip, highly recommended!

Wow! I'm really impressed! Even before checking in, a concierge contacted me with details about the location and available activities. On arrival, a staff member helped me with my luggage, and I even received a complimentary perfume. This hotel is perfect for couples and family vacations, and they really value privacy. I was told that walk-in guests aren't usually allowed. The hotel is divided into two phases; I booked a room in Phase 2, and the views were fantastic. Phase 1, with its beach, pool, and seaside kids' playground, is just a short walk away. If you don't feel like walking, there's a shuttle bus, which is super convenient. The best part? The hotel's Chinese restaurant is incredibly affordable! The prices for the dishes were genuinely budget-friendly – stir-fried choi sum for 10 yuan, steamed eggs for 10 yuan. The owner is really down-to-earth, haha! All in all, the experience was great, and the staff were all very polite. I couldn't get a speedboat booking, but a staff member gave me a gift instead, which was so thoughtful. I'll definitely be back next time to try a different room type!

The room is quite spacious, and the bedding is excellent. The sheets and pillows are very comfortable, so I slept exceptionally well. Getting a good night's sleep in a hotel is very important, and this is high praise indeed. The hotel's decor is stylish, making you feel relaxed the moment you walk in. Breakfast deserves a special mention; the variety is rich, and the taste is unparalleled. The Cantonese breakfast was delicious, and the egg rolls and eggs Benedict were also very good. The only downside is that if you go late for breakfast, you might have to queue, but there are plenty of seats, so even if there's a line, it moves quickly. The coffee and tea at breakfast are also excellent. Freya, Winky, and Monuca at the front desk are very thoughtful. They genuinely care if you're enjoying your stay and promptly address any issues that arise during check-in. The front desk for check-in is on the 33rd floor with a great view. The executive lounge is a nice place to relax and unwind. Afternoon tea consists of two types of cake and some beverages. Dinner is relatively simple but has everything you need, including a noodle bar, which shows a good effort. Overall, the stay was very comfortable, and I would choose this hotel again if I return. However, there are three minor drawbacks I must mention: 1. One side of the hotel faces a large construction site, so the view isn't great. There's not much the hotel can do about this, as it's already well-maintained, but the surrounding environment does detract a bit. Perhaps future stays could compensate for this view deficit. 2. Light leaks from one side of the curtains, which can slightly affect sleep. 3. For such a high-end hotel, the complimentary water was Nongfu Spring with a red cap. While Nongfu Spring is good, I feel an upgrade to the water would be more fitting. Hygene: The cleaning was very detailed and thorough. The cleaning staff were all smiles and greeted me warmly, which put me in a good mood. Service: Whether it was the concierge on the first floor or the staff in the executive lounge/breakfast restaurant, everyone was incredibly friendly and made me feel very comfortable.

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

Overall, my stay was very satisfying. While the facilities, compared to many top-tier luxury hotels, weren't breathtaking, they were perfectly adequate. Everything you'd expect was there, and the British style was very elegant, reminding me of my time living in the UK. The cleanliness was truly commendable; every corner was spotless. The ambiance was also very pleasant and comfortable. I especially want to praise the Executive Lounge team – Via, Yulia, Emily, and David – for their warm and attentive service. If the hotel could introduce a dedicated WeChat concierge service in the future, similar to some high-end brands, offering one-on-one personalized care for guests, I believe the experience would be elevated even further. I look forward to my next visit!

Our stay at the Qianhai Marriott Hotel was absolutely perfect, especially as we were celebrating our anniversary. The hotel's facilities are excellent, and the bay view is breathtaking. A special thank you to Cassie (3135) from the GR team. Upon learning that it was our anniversary and we had a special room setup request, she proactively connected with me on WeChat. The initial communication was incredibly detailed and efficient. She thoughtfully assisted us with an upgrade to a premium bay view room and coordinated a beautiful anniversary room decoration, complete with fresh flowers and an exquisite cake from the pastry kitchen. My girlfriend absolutely loved it! Every detail showcased JW's care for its guests. We had a very satisfying experience and this will be our top choice for future business trips and getaways with my girlfriend.

This hotel is conveniently located directly opposite Window of the World, with direct access to Yitian Holiday Plaza mall and the metro station. Getting around, dining, and shopping are all just a few steps away. While the rooms are a bit dated, they are clean and comfortable. Any request we had was met with a quick and helpful response. Our flight was delayed due to a typhoon, and when we asked for a 2 PM checkout, the staff immediately agreed, showing excellent service 👍. A special shoutout to Chloe and Lacey at the express service center for their incredibly thoughtful and attentive service!