Macau Hotels with Pools

A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018. The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor. Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb. I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.

I've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up: 1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong] 2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional. 3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting. 4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.

The shuttle from the Border Gate is really convenient. The hotel is excellent in every way, especially the service. The staff in the lobby, at the front desk, and by the pool are all incredibly warm and polite. They provide proactive service rather than waiting to be asked, which is absolutely fantastic! 👍 I'll definitely choose to stay here again when I visit Macau.

For our anniversary this time, the staff arranged a room with a view of the Eiffel Tower. It was really beautiful at night. The facilities only got a 4-star rating because there weren't many breakfast options at The Parisian Food Court, so I ended up eating Laksa. But for a noodle soup, the rice vermicelli was cold, not hot! 🤦🏻‍♂️ However, the staff's service was truly excellent. The front desk colleagues answered all our questions very patiently. In the evening, my wife unexpectedly started her period, and I was surprised the hotel provided sanitary pads, which were delivered very quickly by a colleague. That's truly commendable! 👍 Looking forward to visiting again! 👍

This time, I was here for a concert at the Galaxy, and the hotel is very close to the venue. However, there were a lot of people checking in on the day I arrived, so I had to wait for a while! Additionally, the hotel needed a manager to confirm the room's cleanliness, which meant another 10-minute wait! The room was comfortable, and the view was excellent! It's suitable for couples and families alike. ☺️

The H2 near Hengqin Port offers direct shuttle service to Grand Lisboa Palace. It's pretty good value for money. They even provided complimentary Wynn SkyCab tickets, and housekeeping helped fold our clothes. Getting back to Hengqin from the hotel was also convenient, with shuttle buses readily available. However, the windows don't open, which makes the room feel stuffy. My biggest issue was finding someone's name and date written on the duvet... that really put me off. I had thought the hotel was quite decent the day before.

All the hotel staff were friendly and polite. I had some questions during check-in, and the staff proactively offered assistance and suggestions. The pool view was nice, but unfortunately, it was temporarily closed due to a thunderstorm. The gym facilities were excellent, and I enjoyed a good hour-long workout. It's an 8-minute walk from the hotel to the Jockey Club light rail station. If you head towards the old district from the light rail station, there are several small shops with great value for money to choose from. If you want to go to Rua do Cunha, you can take the hotel shuttle bus or just two light rail stops.

The hotel's location is excellent and convenient for travelers. Nice place to chill and relax!The rooms are clean and tidy and the bedding is comfortable. The front desk service is warm and thoughtful, the supporting facilities are complete, the breakfast is delicious, the overall check-in experience is excellent, and the room rate is reasonable, which is highly recommended.

We stayed two nights and while the staff was more commendable,especially housekeeping and the breakfast team at the breakfast buffet,the hotel itself fell a bit short for the price. Check-in felt a little unaccommodating, even with no queue. The room had a dated, musty smell, and sadly, the kettle handle overheated and burned my hand while I was preparing water for our baby. To their credit, the night staff quickly replaced the kettle after checking. He was kind and responsive, though we didn't receive further gesture of concern after that. The ice i needed for the pain, i had to ask for again because nothing was brought the first time he came to the room, despite mentioning the request through the room service call. With a bit of upkeep and warmer front desk hospitality, this could be a much better stay.

This hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.