Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 17, 2026|Premier Two Double Room
Muxi456A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018.
The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor.
Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb.
I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.
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Price per night from:HK$4,078
Posted on Jun 18, 2026
fishwingI've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up:
1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong]
2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional.
3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting.
4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.
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Price per night from:HK$3,877
Posted on Jun 30, 2026
hitomeThe shuttle from the Border Gate is really convenient. The hotel is excellent in every way, especially the service. The staff in the lobby, at the front desk, and by the pool are all incredibly warm and polite. They provide proactive service rather than waiting to be asked, which is absolutely fantastic! 👍 I'll definitely choose to stay here again when I visit Macau.
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Price per night from:HK$1,570
Posted on Jun 28, 2026
Guest UserFor our anniversary this time, the staff arranged a room with a view of the Eiffel Tower. It was really beautiful at night. The facilities only got a 4-star rating because there weren't many breakfast options at The Parisian Food Court, so I ended up eating Laksa. But for a noodle soup, the rice vermicelli was cold, not hot! 🤦🏻♂️ However, the staff's service was truly excellent. The front desk colleagues answered all our questions very patiently. In the evening, my wife unexpectedly started her period, and I was surprised the hotel provided sanitary pads, which were delivered very quickly by a colleague. That's truly commendable! 👍 Looking forward to visiting again! 👍
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Price per night from:HK$1,575
Posted on Jun 23, 2026
CarolLaiThis time, I was here for a concert at the Galaxy, and the hotel is very close to the venue. However, there were a lot of people checking in on the day I arrived, so I had to wait for a while! Additionally, the hotel needed a manager to confirm the room's cleanliness, which meant another 10-minute wait! The room was comfortable, and the view was excellent! It's suitable for couples and families alike. ☺️
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Price per night from:HK$1,438
Posted on Jul 17, 2026|Bella Deluxe Suite
Guest UserOur stay coincided with my elder's 70th birthday, and we were pleasantly surprised when the hotel thoughtfully prepared a birthday cake for them! The front desk staff were incredibly friendly and welcoming. Knowing we had an elderly person with us, they kindly extended our check-out time until 2 PM, which was a truly considerate and detailed service. Our entire experience was excellent, and these thoughtful arrangements made this birthday trip exceptionally memorable. I highly recommend this hotel!
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Price per night from:HK$1,944
Posted on Jul 13, 2026
Anonymous User
Escaping the hellish routine of work, my partner and I hid away at the Grand Coloane Resort for a day to recharge. 🌊
The breakfast buffet was all-you-can-eat, so no need to rush; we could slowly fill our stomachs. The pool view was absolutely stunning; soaking in the water and feeling the sea breeze, all the fatigue from overtime work just vanished. Far from the city noise, it was just the two of us, recovering and rejuvenating!
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Price per night from:HK$614
Posted on Jul 12, 2026
jns02We stayed two nights and while the staff was more commendable,especially housekeeping and the breakfast team at the breakfast buffet,the hotel itself fell a bit short for the price.
Check-in felt a little unaccommodating, even with no queue. The room had a dated, musty smell, and sadly, the kettle handle overheated and burned my hand while I was preparing water for our baby. To their credit, the night staff quickly replaced the kettle after checking. He was kind and responsive, though we didn't receive further gesture of concern after that. The ice i needed for the pain, i had to ask for again because nothing was brought the first time he came to the room, despite mentioning the request through the room service call.
With a bit of upkeep and warmer front desk hospitality, this could be a much better stay.
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Price per night from:HK$530
Posted on May 9, 2026
711のflyline
This hotel was really good! My friend and I stayed here on our trip to Macau. The presidential suite was amazing – super spacious, bright, and clean. The facilities were complete, the environment was spotless, and the service was on point. The only minor thing was having to go downstairs to pick up takeout, but I think that's pretty standard there.
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Price per night from:HK$484
Posted on May 31, 2026
PulishendinachuangwuerThis hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.
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Price per night from:HK$448