Luv the room. Facing mt aso. Spacious with comfortable bed. No resturant in the hotel but can walk to a family mart at the main road and bring back to the dinning area. Can.warm up food. Hot tea n coffee provided.
The room is large and the price is reasonable. It is located just outside Shinshi Street, so you can go shopping, which is very convenient. There are also many famous restaurants nearby, such as Kurotei Ramen and Katretei Tonkatsu, which are only a few minutes' walk away. I will consider staying here again next time I go to Kumamoto. 
The weather was very nice and the sunset was beautiful.
It was Golden Week and the price was 58,000 yen for two people.
I was looking forward to the food, but they didn't even serve spiny lobster.
For about 20,000 yen per person per night, I would be happy with the dinner.
I made the reservation about a month in advance, and it was a room facing the mountain.
When I made the reservation, I wasn't able to specify the type of food or the room.
I had a vague idea of the price, 58,000 yen for two people with two meals.
The service and the hotel's attitude were good, so the dinner was very disappointing.
Very traditional ryokan. You have to take off your shoes when you enter the door. There is a Chinese waiter at the front desk of the hotel. But obviously he is a newcomer, and he is not very familiar with some management matters of the hotel and the surrounding attractions. The order is one parking and two food, the ingredients are very fresh, the variety is rich and creative, and the taste is good. Early and evening meals are served in separate private rooms. The hotel proprietress will personally visit each private room to worship visitors and collect their comments on the hotel. The hotel itself is good, the balcony of the room booked has a private bath, facing the river. It's just that the private soup is very ordinary, and the scenery is also average. Yamaga is really a small place, there are no shops and no attractions. There is only one Yachiyo and Lantern Museum. There is nothing to shop around. If it's just a clean picture, it's barely acceptable. More than 3,000 a night is not cost-effective.
Super impressive dinner! Sashimi, especially naked tuna, is unbeatable! Sukiyaki&Shabu Shabu Wagyu, so thick and juicy!
Then, try Tenara & Fried Fish! I really can’t eat enough!
Dessert fruits again! Full to the throat!!!!!
The portion for breakfast the next day was just right! tasty!
The open-air private bath is a carbonated spring with no sulfur smell. I soaked in it four times and it was super comfortable!
I really want to go back~
It's located very near to the train station that is very convenient for travelling and with many restaurants around. Room is rather small but clean with all the necessities required. The public bath and free breakfast are extra bonus for the booking. We enjoyed our stay very much.
Employees will use google translation to communicate
Most of the check-in problems have been printed out
No problem with communication
The hot spring has indoor and outdoor and steaming rooms. You can also use qr code to check the flow of people. You can choose when there are fewer people.
Breakfast is basically the same every day.
Very Good
68 reviews
8.8/10
Price from
£54
per night
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8.2/10
Very Good
HHON MINGExcellent location in the city centre, a few minutes from shopping, convenience stores, and the Sakuramachi Main bus terminal. Though it is no frills 3-star limited service hotel, location is the best and the price is reasonable. No cleaning in my room plan but acceptable. Will stay again.
AAnonymous UserGood location with shopping arcade right next to it! Lots of good shops like Mister Donut, Gindaco. Walking distance to most attractions like Kumamoto Castle and famous ramen. Great variety of self-pick up amenities (toothbrush, cleanser, body sponge, comb, tea, coffee etc.) and special request amenities like hair curler, latex pillow, power bank, shoe dryer and many more! Easy digital self-check-in with staff assistance. Good breakfast variety and clean environment. Luggage storage with front desk is also easy! Parking guidance brochure available. Free cheese grain snack upon check-in. Highly recommend for anyone to stay here!
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
AAaamayGreat location , easy access to public transportation, good shopping mall next door, nice staff, easy check-in and check out … only downside is that they didn’t have enough non-smoking room so I got stuck with a smoking room … not exactly ideal but made the most out of it …
LLee7267The room is very big and faces Mount Aso. We booked a package with breakfast and dinner for just over 1,000. This price is very cost-effective during the 5.1 holiday. Many Japanese people also come here for vacation. There are three hot springs to soak in. In short, it was a very good stay experience.
GGuest UserBetter to rent a car to get there, so convenience is not somebody who books this place should look for.
For relaxing purpose, this is a nice area with lots of green, the down side is it is next to a golf course, so there were sounds of tree-cutting and a bunch of golfers practicing their putts on the practice putting green next to the site for trailers. I am not a big fan of that.
Service is closed to non-existent, there were staffs who helped checking us in, they were friendly and did their job explaining all the essential functions of the trailer. They had to use the translator machine to communicate, they were very patient. I can't rate the service too high because after checking in we were pretty much on our own. So not something you should look for if service is a top priority.
Best part is there is an onsen next to the site that offers family bath, that's memorable.
SSethapongThe hotel was aged I mean enough to makes me feel nostalgic.
Parking is convenient and enough.
I book the Japanese-Style Standard Room · 1 Room - It said just this
(Some room might said no bath so I did not pick but I got no bath nor shower in room anyway - only their big public bath makes it a little adventurous for us for ones who travel with kids and didnot plan to do public bath which makes me totally blank about it and not doing my research. I got big big complain by other guest for not seeing sandal racks in front of the bathing room which of course my fault not seeing that but only if I know and prepared some research this might be a little better)
Bringing two young boys to public bath is not that easy really my 3 years old boy almost fall down the bath.
The staff at the breakfast room tho were more than great although english was not common for all the staffs.
TTo Eat and To TravelThere are many public and private bath to choose from in this ryokan. Plus you can get the kurokawa onsen pass (tegata) which gives you access to 3 external onsens in the town (most ryokans in town are participating) within one year of purchase of the tegata. We didn’t book dinner at the hotel, and used the diner time to try Nonohana お宿 野の花 and Ryokan Konoyu 黒川温泉 旅館 こうの湯, then next morning before breakfast I went to most of the onsens in the hotel, then after breakfast we checked out and tried Miyama Sanso 山みず木別邸 深山山荘, all four places (including this hotel) have amazing onsens and views. We drove so it was easier for us to try onsens far from the hotel, but driving in town wasn’t the easiest given narrow roads. The parking lot is a few minutes walk from the hotel, we kept the key with us for easy move around.
GGuest UserThe Manager and staff were amazing and so helpful - Probably the best service we had all trip from 7 different stays. We had the dining experience and not only was the food wonderful, they even change our food when we said we were scared of trying the Horse & Chicken Sashimi. The view from the in-room onsen was brilliant. If you want to be critical then its a 10min walk to the village centre but thats why we choose this Hotel plus we just drove to the village centre - so simple. To the Manager - Please thank your staff for making our stay here an amazing one.
GGuest UserVery satisfied with the all-female youth travel, the boss is very gentle and can communicate in English, although the single tatami room is separated from the corridor, it is very quiet at night, the facilities of the whole youth travel are very warm and beautiful
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