4-Star Hotels in Dorset, United Kingdom

Stayed here in March 2026 with my family. Overall below average experience. There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling. Outdoor pool was closed due to season but heated pool was also not functional. Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds. I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :) Breakfast options were good. Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.

I had a wonderful time at the Royal Bath hotel in Bournemouth. I was here for a conference at BIC, so location was ideal. Traditional hotel with friendly staff. Great food. The spa and pool was a bonus at only £5 extra a day.

This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.  These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure. About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.  Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor. I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them)) The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.

The welcome during check-in needs to be reviewed. I didn't have breakfast, only dinner. A fruitless discussion began, and the receptionist actually noted that there was no breakfast, but only dinner... No one explained how the hotel worked, where the restaurant was for dinner, and I just asked what time it was. I felt out of place. I had two bags upon arrival, I struggled to get in, and no one was there to help... My English wasn't great, but I made the effort to communicate. On the other hand, the waiters in the evening restaurant were kind, pleasant, and attentive. Bravo! Check-out was much better, and they were understanding. Nothing to complain about. They always had a smile. The hotel is very clean, nothing to complain about.

The location is convenient. Walking distance of 10 minutes to the city centre and 20 minutes to the beach nearby. The staff are very friendly. The hotel provides car park with a price. £15.5 for overnight. Only shower not bath in the bathroom. One bad thing is the television in the room. It is so small and it is placed at the corner of the room.

Great location for daytime but not so much for night. Very noisy outside until at least 3am. We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable. We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good. The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC. We really enjoyed our stay and would return.

Room was good Location good. Only let down was the bar was only serving the darling on pump but was warm. Breakfast was good

Great location with ample parking on site. Nice indoor and outdoor pools with access to beach and right next to chain ferry. Breakfast service was pretty abysmal. Coffee machines constantly out of service and poor breakfast selection not adequately replenished and mostly cold.

Great location, only 10 minutes walk from Bournemouth train station. I only stayed one night for a meeting I had the next day. All member of staff were very friendly ,courteous and polite! The property shows its age but the room are spacious when compared with other three star hotels like Travelodge. Its off the main road and very quiet in the night. I've opted in for breakfast, however, to be totally honest for the cost of £14 I expected to see more options - its very basic. However, all in all I had a good experience and will visit again!

We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.