Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 16, 2026
Anonymous UserI rarely write reviews, but I just had to before I even checked out this time. The service was absolutely fantastic! We originally booked the No. 1 courtyard, but they upgraded us to the No. 5 courtyard upon arrival. They helped us book tickets for the show and even provided pick-up and drop-off. They also arranged transportation to scenic spots and recommended a variety of local delicacies, giving us more options to choose from. However, we still preferred eating at the guesthouse – it was clean, quiet, delicious, had great views, and used fresh ingredients. The stay was very comfortable, and all three generations of our family were extremely satisfied with the experience. Huahua is so adorable! It's wonderful to see a dog so free yet still part of a family. As a dog owner, I can't stand guesthouses that keep dogs just for marketing purposes. Huahua here is genuinely happy and very friendly. My child kept saying they wanted to come back to see Huahua again before we left. I hope to see Huahua living such a happy life next time too!
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Price per night from:£93
Posted on Aug 14, 2026|Selected Queen Room
Guest UserThis is probably my first time writing a positive review on Trip.com, but Jiushan Yinshi (Hidden World of Nine Mountains) truly deserves it!
It lives up to its name as a 'hidden world', nestled on a hillside, tucked away in a valley. The environment is absolutely stunning, with rolling green mountains and mist right outside the window. The balcony and the observation cabin are perfect for photos, and the room view is exceptional – quiet and healing.
Before booking, I was torn between a hotel and a guesthouse. Coming to a beautiful place like Jiuzhaigou, trying a different guesthouse experience turned out to be a great choice.
What's even more noteworthy is their incredibly good service. Everyone, from the owner to the staff, is super nice. The owner is even rumored to be the '******* Takeshi Kaneshiro' – very handsome!
I originally thought the guesthouse food might be mediocre, but their meals were surprisingly delicious! They even had a bonfire in the evening, which was very cozy!
The only regret is that I only stayed for one night this time. I'll definitely come back for a longer stay next time.
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Price per night from:£102
Posted on Aug 9, 2026|The Lu·Fulu Value King Room (Refrigerator & Smart Facilities Included, Pet-Friendly Villa)
Daisy Fan YangAn absolutely wonderful stay! The front desk lady upgraded our room to one with a balcony and even gave us a small gift when she found out we were on our honeymoon – so thoughtful!
**Environment:** Excellent, with beautiful mountain views. The whole place is very quiet, and the decor is stylish!
**Service:** Very attentive. They arranged a driver to take us to Jiuzhaigou every day, and the driver was also super nice. The yak noodle soup for breakfast was delicious, and the lady who cooked it was so friendly, making us feel right at home.
**Facilities:** Very complete, including an open-air hot spring bath, tatami mats, and free ******* costume photography. A shame we didn't get to experience them this time, but we'll definitely come back if we have the chance!
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Price per night from:£52
Posted on Aug 19, 2026|Mountain Hidden · Parent Child · Twin Room
Guest UserHighly recommend! The environment is excellent. We stayed on the 4th floor, and opening the window offered a view of the mountains. The in-room facilities are very new and fully smart. What's particularly noteworthy is the provision of disposable face towels and bath towels. The hotel also has hot springs, but unfortunately, our schedule was too tight to enjoy them. The service was also fantastic. They picked us up from the Guoda parking lot and brought us to the hotel for check-in. The next day, they provided transportation to the Jiuzhaigou scenic area, and after our visit, they even offered a free ride back to the Guoda parking lot. Absolutely great value!
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Price per night from:£42
Posted on Aug 7, 2026|King Premium Room
BalabalamiracleMy overall stay was a mixed bag. While some staff members provided commendable service, there were serious privacy violations and significant safety and hygiene issues.
I'd like to specifically commend Kari, Vincent, Emily, and Sophie. They were patient, responsive, and provided professional and attentive service, which greatly enhanced our trip. A special shout-out to Vincent; despite being a manager, he drove us around in the sightseeing buggy and even took us to a different location for a taxi, ensuring we got there comfortably. My service rating is solely for these staff members.
However, some unacceptable problems arose:
The breakfast hygiene was concerning; we found hair in the food. For a high-end hotel, such hygiene issues are inexcusable and raise serious food safety concerns.
The privacy and security in the guest room were severely compromised. While someone was still in the room, a staff member knocked only once before immediately pushing the door open and looking directly towards the closet area. This was a grave infringement on guest privacy and a serious breach of security. When paying for a hotel room, guests are entitled to basic privacy. This incident was so severe it warranted calling the police. I felt a complete lack of security throughout my entire stay.
The hotel's hardware and views are good, but the room management processes, breakfast hygiene, and staff entry protocols urgently need a complete overhaul. I would not recommend this hotel to travelers who prioritize privacy and hygiene. I hope the hotel takes this incident seriously, strengthens all-staff training, and prevents other guests from experiencing similar situations.
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Price per night from:£202
Posted on May 29, 2026
Guest UserThe environment here is fantastic, with pristine forest right behind the property. On clear days, you can even see snow-capped mountains across the way and behind us, though it's quite atmospheric even on cloudy days. It's truly untouched; we saw wild rabbits hopping around and herders' horses grazing nearby. The breakfast was delicious, and the yak hotpot we had for dinner was pretty good too. I also highly recommend exploring the village down the mountain.
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Price per night from:£51
Posted on Aug 25, 2026|Sumian·Anqin Guestroom (Double Bed)
Guest UserThe hotel has a clean and cozy atmosphere overall. Its decor is simple and stylish, with a tidy and bright lobby featuring a very comfortable orange color scheme. The room cleaning was meticulous; there was no dust on the floors or windowsills. The bedding was soft and skin-friendly, and the soundproofing was excellent, ensuring a peaceful night's sleep without any disturbances. The hot water came out quickly with good pressure, and the bathroom had a separate wet and dry area. The toiletries were of good quality, and the internet was stable and fast. The front desk staff, especially a young lady, provided very thoughtful service. Check-in and check-out were efficient, and she patiently and proactively answered questions about travel plans. The location is superb, with plenty of nearby restaurants and shopping areas, making it incredibly convenient for sightseeing and getting around. It offers excellent value for money and is perfect for both leisure travel and business trips!
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Price per night from:£41
Posted on Sep 2, 2026|Superior 2-bed Room
Guest UserAfter a day of exploring Jiuzhaigou, the butler proactively messaged to ask if I needed a foot soak tub, which was incredibly thoughtful. The environment is excellent, and the staff are very warm and proactive. The bedding is comfortable, and the pillows are soft, making for a great sleep. There are no flaws except for the ordinary breakfast.
The hot dish selection for breakfast was far too limited. It was mostly filled with staple pastries; it looked like a grand display, but two rows were essentially buns, fried dough sticks, bread, cakes, and various soups and liquids. And among the already sparse hot dishes, two plates were fried noodles and egg fried rice!
The noodle station was very average. The beef noodles had a strong spice flavor, and the noodles themselves weren't good. The rice vermicelli was decent, relying on the texture of the vermicelli itself to carry the flavor of the whole bowl.
I don't know what breakfasts are like at other hotels in Jiuzhaigou, but among all the hotels I've stayed at during my travels, this one ranks high for environment and service, and last for food. 😂
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Price per night from:£58
Posted on Apr 25, 2026|Standard 2-Bed Room
Guest UserThis new Tibetan-style guesthouse is absolutely stunning. The overall design perfectly blends traditional ******* elements with modern minimalist aesthetics, creating a space that's rich in ethnic culture yet stylish and upscale. The lobby's ******* patterns, natural wood textures, and lighting layout are all incredibly beautiful. The corridors and window nooks are meticulously decorated, and the complimentary ******* clothing is perfect for photoshoots. The room interiors are exquisite and tasteful, with a sophisticated color palette. ******* totems and soft furnishings are used just right – not overly showy, but highly distinctive. The window views are expansive, and every corner of the guesthouse showcases a keen sense of aesthetics, preserving regional characteristics while meeting modern living habits. With its strong sense of style, this place is definitely the top choice for those who love taking photos and appreciate a good ambiance. Plus, the guesthouse even provides free shuttle service to the scenic area entrance!
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Price per night from:£31
Posted on Aug 9, 2026|Bed In Quadruple Room With Shared Bathroom (Male Only)
Anonymous UserCan the hostel please improve its hygiene? On the second morning, I woke up to a bunch of mosquitoes on the wall next to my bed, and dead mosquito bloodstains on the sheets. Only when I got back did I realize I had a bunch of skin inflammation from the bites. I'm truly fed up. All the windows in the room were sealed shut, so the room was stuffy. The good thing is that it has a nice river view outside, and there are restaurants, pharmacies, and convenience stores at Guoda Square. It's also quite convenient for getting to scenic spots and to and from the high-speed rail station.
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Price per night from:£7