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The front desk service of the hotel is warm and thoughtful, and the problems raised can be solved with heart. The overall environment is warm and quiet, and the rooms are clean and tidy. Will choose again next time. The environment is very good, and the surrounding air is very good

The executive room is exceptionally clean. It smells good too. Location is convenient as well only 5 mins from MTR station. It has a laundry room on the 2nd floor which free of charge. But you will need to buy detergent at front desk or prepared by yourself. Highly recommended!

Hotel Review: Casa Hotel, Hong Kong I recently stayed at Casa Hotel in Hong Kong and had a pleasant experience. The location in Yau Ma Tei is fantastic, close to public transportation and local attractions. The rooms are compact but well-maintained, offering all the necessary amenities. The staff were friendly and helpful, making check-in and check-out a breeze. Although the breakfast options were limited, the convenience of nearby eateries made up for it. Overall, Casa Hotel provides good value for money for travelers looking for a comfortable stay in the heart of the city.

Location is perfect. However, the room size and the space in corridor are just so so. Bed is big but the toilet area is just too small and water split everywhere after washing faces or brushing teeth. Also the room size is very small n difficult to open a 28 inch luggage properly. In addition, the hygiene standard is also so so, I found stains on the towels n bedsheets

I wanted to extend my heartfelt gratitude to Leo, K and reservation team for their incredible support during our stay. This day is truly significant for my fiancé and me as we are preparing to register our marriage at Red Cotton Tree Road. Despite the whirlwind of organizing photographers, videographers, floral arrangements, and managing guest visits, the Upper House team’s exceptional hospitality made all the difference. We truly couldn’t have done it without their unwavering support. We thoroughly enjoyed our time at the Upper House, and it will always hold a special place in our hearts. Thank you once again for everything!

Great stay. We have stayed here before. It's new hotel, clean and comfy. Rooms are not big enough for two persons. We booked two rooms and location is good close to the forest, new mall. Plenty of places to eat around hotel. We will stay here again next time.

We had a group of six and did multiple bookings to get rooms with two beds and some with one bed. Everyone enjoyed their stay. The rooms are clean, a great size for 2 people and the ac worked well, the staff were very kind and a little perk was that the mini fridges in each room worked remarkably well. The beds are firm which some of us loved. The location was perfect for us! Close to markets, shopping and transit. We checked off everything we wanted to do (dim sum, star ferry, day/night markets) with ease because of the great location. Would be happy to book a stay here again!

Was very happy to be given my room at 9am, very pleasantly surprised as I was expecting to leave my bag & return later to check-in. While the hotel is old & worn, my room was clean. No amenities like slippers, toiletries; so will bear that in mind next time. But the location was my main objective: walking distance to Ocean Terminal.  So for an overnight stay, with no fuss & fanciness, it suited my agenda.

Clean and good value hotel with foot distance from Yaumatei MTR exit gate C, bring your own toiletee or purchase from hotel for HKD $10 and room servicing provided after you consecutively stay the hotel for 4th days. Staff is friendly.

Hotel location is very convenient and near to train station. Plenty of eateries and shops around. Just right opposite is Victoria Park. Check in process was a little slow. Probably due to peak timing but the staff ensured to speed things up. Overall our stay was great. Perhaps housekeeping could also clean under the bed as there were quite some dust underneath it.