Hotels in Nagoya

"Stayed for two nights over the weekend. From the front desk to housekeeping, to the ushers at the breakfast hall, and the concierge and doorman, they were all very friendly. They were full of smiles and never failed to greet. Sadly, only on one occasion at the JAMU booth was the staff really unfriendly. Such a contrast in comparison to the rest of the staff whom I came across. I didn't get her name, but she was dressed in a black uniform and had shoulder-length hair. She was manning the JAMU counter on Sunday, November 16, 2025. She seemed uninterested in entertaining us when asked about the JAMU concoction. When I requested a cup of SUSU JAHE, she handed me a pack instead of asking if I would like to have it there or not. It was only when I told her I would like a drink of SUSU JAHE in a takeaway cup and not a pack of the mix that she made one for me. After preparing the drink, she left it at the counter without saying a single word and left. A petite lady in a kebaya top, who was smiley and friendly, came to man the counter and attended to us. Anyway, I would like to express my gratitude to the staffs for their friendly and cheerful demeanor. Hope they continue to maintain their positive attitude."

"Hotel is new and very clean with basic amenities. I like the room with spacious shelves that we could put our luggage bags. A lot of varieties for breakfast, and normally with quite a number of local dishes. Overall the egg station and bread are those i preferred since some food was not up to standards. Staff are courteous, pleasant and helpful when i asked for recommendation. Lobby has a huge sitting area for meeting up with friends and right at the end, a small lounge which serves drinks. The only inconvenient part is the swimming pool - it is not in the same building and cannot reach with a connecting lift. Swimmers has to move out of the hotel to go to the next building, move to level 6 and there's the swimming pool. There are changing rooms available. Perhaps the hotel is new, our taxi driver could not locate the hotel. As there are a few Harris properties in Batam, best to inform taxi driver including address. Btw, getting Grab to any other shopping malls are convenient and low cost. There are plenty of eaterie around. Within minutes walk, there are minimarts, cafe, food court, restaurant, massage parlours, skincare and hair salon! These are 2-3 storey high building. Nagoya Hill is the nearest shopping mall which is about 10-15 minutes walk. There is a school nearby so you could hear some noise when they are conducting activities. Also on-going construction nearby, can't really hear from room, so it doesn't bother us. Over all a great stay!"

"Great stay at Oakwood Batam! The rooms were clean, modern, and very comfortable, and the staff were friendly and helpful. The facilities especially the pool and gym were excellent. Plus, the location is super convenient, right opposite Grand Batam Mall. Highly recommend!"

"Was on transit for a night & I chance upon this Artotel Batam in trip com I'm familiar with artotel in other cities & this one was not disappointing 😁 The room was clean & feels new, spacious & bright. Bathroom was also spacious. The location is perfect, smacked in the middle of Nagoya district & just opposite a big shopping mall. Check-in was smooth & hassle free. The room rate included breakfast, which was very good. It wasn't a large spread but enough varieties from local, oriental to western choices. Overall, I'm happy with this stay & definitely would want to stay again, specially when the rate is good."

"Hotel stay was good, booked a Family room. Services were excellent and the location was ideal, all within walking distance. We had a very good sleep. My 2nd time staying here and the breakfast buffet has since improved with a wider spread. Keep up the good work! Worth mentioning is that we requested 3 single beds, although 1st night it was a full house, 2nd day morning they really prepared it for us. But since we slept well, we declined the good offer. Thumbs up!"

"I had an excellent stay at this hotel. The staff were warm, welcoming, and always ready to assist with any requests. The room was spotless, comfortable, and well-equipped, with everything I needed for a relaxing stay. The location was convenient, with easy access to nearby attractions and dining options. Breakfast offered a good variety of fresh and delicious choices. Overall, a wonderful experience that exceeded my expectations — I would gladly stay here again and highly recommend it to others."

" I stayed here for one night and had a great experience overall, though the facilities are quite limited—no gym, bar, or lounge. The room itself was comfortable and very convenient, with easy access to restaurants and malls nearby. However, breakfast is served in a public area, which felt a bit off. The staff were friendly and accommodating to my requests. The only downside was that my room was on level one, which made it a bit noisy in the evening."

"not a new hotel but refurbished hotel but still in good condition. we stayed for 3D2N. the room is not too big but because I booked a connecting room so it feels spacious for the 4 of us. the room is clean, they changed the bed sheets with clean ones when we first checked in the hotel. the towels also smell good. the breakfast is also delicious. there are fried rice, sausages, chicken porridge on 1st day , chicken soto on 2nd day, fruits, salad, several choices of pastry, eggs cooked with several choices. grilled chicken for the 1st day/ sweet and sour fish for 2nd day. vegetables, fried noodles, dessert is banana kolak for the 1st day/ sweet potato kolak for 2nd day. And several choices of drinks. the staff named Adalina is very friendly. offered us coffee drinks and delivered them to our table. we love her hospitality and for sure we will come back again. before I left the hotel. I registered to become a member hotel with them during check out time because I think next time I will stay at Swiss bel hotel in another city or country. but until today I have not received an email reply from the hotel."

"Check in n out very breeze. All staff very friendly n attentive. Room very clean. Breakfast excellent, lots of choices. Will recommend to others n will definitely come back."

"Excellent hotel. Staffs are welcoming, warm and polite. Cleanliness is impeccable. Excellent location - ＜5 mins walk to 2 malls (grand batam mall, city square mall) and, massages shop. Just beside the hotel is A2 food court. At night, there's a row of food stalls at roadside of the hotel. Opposite the hotel there's a convenience shop and many restaurants, penuin wet market is there as well. Breakfast is rich in variety from western to local Indonesian, including an Indomee stall. Overall, it's a 10/10 recommendation!"