Best Hotels in Shaker Heights, United States

This is a super cool hote!! Very clean and spacious. The bathroom door wouldn't shut correctly but other than that, this place is very nice. I'd stay here again for sure.

Located in Beachwood, Embassy Suites by Hilton Cleveland Beachwood is within a 15-minute drive of Cuyahoga Valley National Park and MGM Northfield Park. This hotel is 8.8 mi (14.1 km) from Cleveland Clinic and 11.7 mi (18.8 km) from Progressive Field.Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.Satisfy your appetite for dinner at Park East Bar & Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekends from 7:00 AM to 10:30 AM.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Beachwood? This hotel has 5586 square feet (519 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 216 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

The staff were so friendly to my family and my kids. The rooms were clean and the lobby smelled so welcoming! The continental breakfast was by far the best we have ever had and the staff were so kind. If we are in the area again, we will definitely be coming back!

NEVER STAY HERE. Not only is this hotel dirty, the staff is rude, condescending and absolutely nasty. Checked in for a work trip and went up to the room where we found mold in the shower. When I turned on the sink to wash my face the water came out yellow. My coworker and I expressed our concerns to the front desk and asked for a new room or a refund. The woman working the counter, Leslie, answered her cell phone and told us to wait a minute before helping us so she could talk to her friend. She then refused to address our situation. She stuck her hand in my face numerous times, cut me off and essentially told me that we could just be without water so we should be pleased with what we have! Apparently there was a water main break that they neglected to tell us about at check in. Needless to say we promptly cancelled our reservation and will be staying at a different hotel. Never again will I give my money to ANY choice hotel specifically because of my terrible experience with how this situation was handled. I work in customer service and 100% understand that this issue was not her fault but the way she handled the situation put such a bad taste in my mouth that I recommend that you don’t waste your time and pay the extra few bucks to stay at different place with better customer service, clean rooms and water that you won’t contract lead poisoning from. Also check out some other reviews on google to read about someone else’s experience at this same hotel with gnats and dirty bathrooms!

Literally perfect. For the same exact price you can't beat the features and luxurious feel of Home2 Suites. (by Hilton-Cleveland Beachwood) Pros: - The bed was unbelievably comfortable. The rooms are incredibly spacious and have a very modern/luxe feel to them! (Can't stress enough how there truly isn't anything even comparable or as nice as this place... *& I have been to a LOT of hotels as I travel for my career.) - Rooms are sealed every day after a (clearly very thorough) sanitization/cleaning process. - Staff was very welcoming at the front desk, as was the housekeeper on the fourth floor, every day; they all had a smile on their face and actually engaged in more than the benign platitudes of business culture... Cons: I can't buy a king suite as an apartment and live here. I want to live here but this is a hotel, not an apartment.. I have to go home and leave this fantastical-cozy-cute-beautifully-blissful place.

Great hotel, definitely my favorite hotel in Cleveland. Excellent customer service with super friendly yet incredibly professional staff. Cannot wait to experience how Lit it will once Covid is over.

This is a quite hotel. I haven't ordered a meal from here, however I appreciate the dish and silverware they are able to loan out to guests. The room itself is cleaned and sanitized well just like it was last time. You can plug your laptop into the TV. This isn't my first time coming back and I would come back again.

The hotel on campus is great. Twin room, large and clean, suitable for children, no extra bed. Starbucks coffee and breakfast on the first floor are very convenient. The nearby museum is well worth seeing, walking on foot, the campus is beautiful, and there is time to listen to the concert.

When you stay at Extended Stay America Suites Cleveland Beachwood Orange Pl N in Beachwood, you'll be in a shopping district, within a 15-minute drive of Cuyahoga Valley National Park and MGM Northfield Park. This hotel is 8.6 mi (13.9 km) from Cleveland Clinic and 11.5 mi (18.6 km) from Progressive Field.Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 141 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Where should I start!!! I booked my room weeks ahead of my visit (came to Cleveland to take my mom to her outpatient procedure at Cleveland Clinic). The day before my arrival I received the notification from the app to check in early which I did like many other times before at other Marriott hotels. Once I arrived at the hotel I went back to the app to open up my digital key and it wasn't there so I had to go to the front desk and of course it was several families checking in with a kids soccer team! So there goes 30 plus minutes of waiting. Once it was finally my turn I informed the clerk that my digital key was available on the app that I had requested because I didn't want to have to deal with stopping at the front desk. She says their policy is that you have to stop at the front desk to check in regardless of requesting a digital key(that I never received until my day of check out). Everything that I did on the app served no purpose I had to show my ID and swipe my credit card. A real inconvience because I have never had to do that since they started mobile check in. Now once I got checked in and went to my room which I had requested a king suite with a balcony. The elevator was clean, the hallways were clean and the most of my room was clean until you got to the furniture. I have never seen furntiture so dirty and nasty in my life! I called the front desk to ask to be moved but was told that if they moved me I would be in a smaller room with no price change. So of course I stayed where I was because that room most likely was in the same condition as the one that was in. The bed linen was clean but I still sprayed it and everything else down with Lysol and I took thr additional sheets to cover the furniture to be able to sit on them. The area that the hotel is in is great, tons of restaurants, bars and shopping. Overall the stay was not horrible but the room needs some deep cleaning and all the furniture needs to be thrown out.