InterContinental Hotels in Shanghai

Considering the sheer crowds at major attractions across the country during the May 1st holiday, we decided to take it easy in Shanghai. We chose the InterContinental National Exhibition and Convention Center as our base for two days of dining and entertainment, largely because its holiday rates were surprisingly affordable (unlike other hotels, this InterContinental tends to be incredibly cheap during holidays!). Compared to the bustling crowds during exhibition periods, this InterContinental offered a welcome tranquility. Like all InterContinentals, the lobby was grand and impressive, and the service was exactly what you'd expect from the brand. The room was clean and well-arranged. The breakfast buffet was upscale, and the dinner was a lobster-themed buffet – absolutely delicious! For lunch, we drove to Hongqiao Tiandi, which felt very convenient!

The InterContinental Jing'an is like a 'safe haven' for family trips – hassle-free, comfortable, and just right. I especially want to commend Chime; his smile is as warm as sunshine. When my child was a bit fussy during check-in, he immediately brought over a small toy to entertain them, and even proactively helped us take our luggage to the room and adjusted the AC temperature. Every time we saw him afterward, he'd remember to ask, 'Did the little one have fun today?', which felt so thoughtful and genuine. You need a key card to access the guest floors, which made us feel very secure. The beds were neither too soft nor too hard, perfect for both adults and children to sleep well. No frills, just a place that makes you want to come back. I love it here, and I especially love the warmth of people like Chime.

This hotel deserves a perfect 5-star rating! Its prime location makes getting around incredibly convenient. The elegant lobby immediately makes you feel comfortable upon arrival. Check-in at the front desk was efficient and professional, and the service was warm and attentive, with thoughtful details evident throughout. The room was spacious and tidy, the bedding soft and comfortable, and the smart amenities complete. The bathroom featured a dry/wet separation, and the toiletries were of high quality. The soundproofing was excellent, ensuring a peaceful night's sleep. Breakfast offered a rich variety of delicious options, and the restaurant environment was charming. From cleanliness and service to the facilities, everything was impeccable and fully met five-star standards. It's the ideal choice for travel, and I will definitely choose to stay here again. Highly recommended!

Facilities: The hotel's facilities are incredibly modern and user-friendly, greatly enhancing my experience. The Bluetooth speaker is a standout – unlike any other hotel, you don't have to pay to listen to music. The bathtub fills up quickly, and the moment you enter, there's a lovely sense of ceremony, with wine and fruit adding a romantic touch; the little fish were like something out of a fairytale. Having three restrooms and two refrigerators was perfect for me, as I'm a foodie who loves to stock up. The toiletries suited my sensitive skin, and the hairdryer was just like the one I have at home. Overall, it felt like my own home, very relaxing. Cleanliness: The hotel's cleaning was efficient and well-organized, putting my mind at ease. I could walk barefoot in the room without finding any stains, and the balcony was spotless. Environment: The hotel lobby and restaurant were elegantly comfortable, like a tranquil haven. The sophisticated decor made me feel right at home. The hotel's unique pit design and the double balconies in the room provided a relaxing and comfortable atmosphere. Surrounded by flowerbeds and lush greenery, it felt like being in a garden. The interior decoration was luxurious and refined, exuding an air of quality throughout. Service: My butler, Bruce, took meticulous care of me from the moment I arrived until I left. Every detail was handled perfectly, truly impeccable. He anticipated my needs, and his smile was incredibly comforting and warm. His professionalism and service attitude were outstanding. At the Mother's Day breakfast, there was also a young man with glasses in the restaurant who took a photo with my mother. Throughout the service, I felt immense sincerity and professionalism. He proved what it means to truly maximize customer emotional and spiritual value. The hotel's Yiqi Travel Photography team, including the photographer and travel partners, did an amazing job with something seemingly simple. Their professional team, meeting every need, was truly impressive ✌️. Making my mom happy on Mother's Day was the top priority, and their dedication was off the charts. The staff's attitude and efficiency were both excellent. We also had a national-level flyboarding coach at the hotel. Every step was meticulously cared for. The coach was incredibly professional, giving detailed guidance on every move to me, a non-swimmer, allowing me to quickly master the techniques.

Completely charmed by this old-school hotel! Came for a staycation to celebrate our anniversary, and Olive at the front desk was amazing! She helped us with an upgrade and even arranged some decorations. The emotional value was off the charts! Huge thanks to her! 😊 Although the InterContinental Tomson is a bit older, it has a unique charm. The faint classical music in the hallways is so relaxing – perhaps that's the allure of an old-school hotel! And this open-plan suite is just beautiful! 🤩 My friend hilariously commented: ”It feels like the kind of place a former Greater China CEO would stay on a business trip.” It was a very comfortable stay overall. The purple sofa is particularly lovely, and I also adored the bathtub and the surprisingly cool rotating TV. My only complaint was the scent of the toiletries, especially the hand soap which had a strange, lingering fragrance. 😓

An incredibly satisfying experience! I've often come here for the buffet before, and this time I decided to try an executive room. At check-in, the front desk upgraded me to a presidential suite (it was a loft with only skylights, but very spacious) and allowed for an early check-in. Executive Perks: It's rare to encounter so many staff members with genuine personality. Especially all the ladies working the morning shift today (May 5th) in the Executive Lounge – they interacted with the kids so charmingly. I didn't catch everyone's name, but there was an Amy. Thank you all! The lounge's breakfast and dinner are basically the best value for money at this price point in the country. During the May Day holiday, there was also a wagashi making workshop, and the pastry chef from Xinyuan Restaurant taught us really well. Environment: Absolutely loved it! When we checked in, the security guard who drove the shuttle told us there were 17 cats, who had just been spayed. The lawns were full of weddings, creating a wonderful atmosphere! The heated pool in the gym was perfectly warm and very comfortable. Facilities: This was the only minor drawback. I understand that many things are difficult to update, but for executive suites, things like hair dryers could definitely be upgraded to Dyson, for example. I'll definitely be back!

1. The hotel environment is great, and it has all the necessary facilities. 2. The service throughout my stay was excellent. The reception was welcoming, and since there were no twin rooms available, they specifically upgraded me to a balcony room, which I was very pleased with. 3. The breakfast buffet was truly just okay. On the first day, I only found three hot dishes, which was quite disappointing. 4. During the May Day holiday, they arranged a 'Little Intercontinental Explorer' bird-watching activity for children, which was a definite plus and something I was looking forward to. However, it wasn't well-organized. Since it was aimed at 'little explorers,' shouldn't they have kept a clear count of how many children signed up during registration? It's not right that earlycomers haphazardly received binoculars, leaving no binoculars for the children who arrived later. There was no effort to resolve this; instead, they just said you could still see without binoculars. I find that very unreasonable. But, to be fair, while the organizing skills of the guide teacher could be improved, their explanation was excellent, showing great professionalism and dedication.