Joya Hotels in Shanghai

I booked two rooms at Lujiazui Xiyue this time, and the overall stay was incredibly therapeutic – highly recommend it! The location is right by the Huangpu River in Lujiazui, with a long riverside promenade downstairs, perfect for walks or morning runs. It's also close to the Bund and the Pudong Art Museum, making it very convenient for getting around by taxi. The river view rooms with floor-to-ceiling windows offer an unbeatable panorama, with stunning day and night river views and the captivating night lights of the Lujiazui skyline creating an amazing ambiance. The rooms are clean and elegant, with brand-new, high-end facilities, including a Dyson hairdryer and smart toilet. The bathroom design is practical with a wet and dry separation. I must particularly praise the service; the front desk staff are professional and thoughtful. Employee Brant was gentle and reliable, responding super quickly to any requests – the attention to detail was top-notch. The rooftop breakfast offers a rich variety of Chinese and Western options. Enjoying delicious food while admiring the river view made for an excellent dining experience. It's definitely on my list for a return visit!

The cleaning staff were very friendly and the front desk was very helpful. The room was super clean and well-equipped, and the soundproofing was excellent. Highly recommend! The breakfast selection was also quite rich, with both Western and Chinese options to choose from, or you could have it delivered to your room. The hotel's location is fantastic, with many delicious Japanese restaurants in the basement of Takashimaya, right next to a Japanese supermarket.

Pros: The hotel is exceptionally clean and the rooms are very comfortable. Great amenities and good service overall, making it a nice choice for families. There is also a small mall right beside the hotel, which is convenient for quick shopping or meals. Cons: The location is quiet with not much spotlight or things to do nearby. It takes about 10 minutes to walk to the Metro—fine for younger travelers, but not recommended for senior citizens or young children (it's better to call a DiDi instead). Additionally, daily room cleaning details could be improved (like tidying up used cups), there is no self-service dobi (laundry is chargeable), and no free late-night supper/porridge is provided.

The hotel's interior is very modern with new facilities and a large mirror. My check-in experience was great. The best part was the restaurant – delicious food and a beautiful ambiance. I especially loved the noodles! The toppings were fantastic. However, the hotel's cleanliness in some details could be improved. The King Koil mattress, which they boast about, felt rather ordinary. Comfortable, but not amazing. The hotel is tucked away in a quiet spot despite being right next to Liucheng New World, with plenty of great food and drink options nearby. The minibar is refreshed daily with a good variety of drinks.