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5-Star Hotels in Türkiye
5-Star Hotels in Istanbul Province

Travelers Reviews of Istanbul Province Hotels

Demiray Hotel Old City

Demiray Hotel Old City

4.4/557 Reviews
Fatih
One of the staff members was unfriendly and unhelpful. On our first day, we had to wait about 10 minutes at the check-in desk, even though three employees were present. The person who eventually assisted us didn’t even greet us—I said hello, and he simply asked for our passports. Later, this same staff member refused to call a taxi for us. Fortunately, another staff member was kind enough to help and called a taxi. If you’re traveling with elderly people who can’t walk far and need a taxi directly in front of the hotel, I’d recommend avoiding this place. The streets are very narrow and often crowded, so taxis are reluctant to come. It’s especially frustrating when the hotel staff doesn’t assist with calling one.
Crowne Plaza Istanbul - Old City

Crowne Plaza Istanbul - Old City

4.3/5144 Reviews
Laleli
Nice hotel nice place , thank you manager gucin for your help and your kindness thank you massage team, thank you the girl who make check out for me I hope the guy who make check in for me don’t use he’s mind try to help guests and give them the room they reserved…
Ramada Plaza by Wyndham Istanbul City Center

Ramada Plaza by Wyndham Istanbul City Center

4.2/5108 Reviews
The cleanliness, the smell of the corridors, the staff, the breakfast... All off them amazing! I found my best hotel in İstanbul for my business trips. You can directly get the metro. Traffic-free :)
Mula Hotel

Mula Hotel

4.2/581 Reviews
Sultan Ahmed Mosque
I recently had the pleasure of staying at Mula Hotel in Istanbul with my family, including two toddlers, and it was an experience I won’t soon forget. Nestled in the heart of the old Sultanahmet area, the location couldn’t be more ideal. It’s within walking distance of all the major attractions, offering a perfect blend of convenience and cultural immersion. The surrounding area is a food lover’s paradise, with an array of great restaurants offering local and international cuisine. Plus, the easy access to the tram makes exploring the city a breeze. The hotel itself is a gem. My room was not only beautifully appointed but also boasted a stunning sea view that added a special touch to our family stay. Waking up to the serene vista of the sea was truly a highlight. The hotel’s family-friendly atmosphere made our stay with toddlers smooth and enjoyable. However, what really sets Mula Hotel apart is its exceptional service. Every staff member I encountered was not just professional but genuinely warm and welcoming. Their constant smiles and readiness to assist at any hour truly made me feel valued and taken care of. From getting a bottle of water in the middle of the night to personal touches like waiters remembering my omelette preferences after just one day - every detail was noticed and appreciated. I must give special mentions to Ercan at the restaurant and Ilknur at the front desk. Their outstanding service and personal attention significantly enhanced my stay. Their professionalism and kindness reflect the hotel’s commitment to guest satisfaction. Coming from someone who travels significantly and has stayed in several fantastic properties across the world, I can confidently say that Mula is right up at the top, and a rarity among hotels. In conclusion, Mula Hotel is more than just a place to stay; it’s a destination that offers a memorable experience. Whether it’s the prime location, the beautiful rooms, the delicious food, or the unparalleled service, this hotel ticks all the boxes for an exceptional stay in Istanbul. I highly recommend it to anyone visiting the city, especially those traveling with family.
Raffles Istanbul

Raffles Istanbul

4.7/542 Reviews
Besiktas
We had a very unpleasant experience with stuff at the lobby , being there for Christmas Eve , me & my sister decide to eat inside the hotel rather to go out so at 10 pm we came down to the lobby where there is lounge area , for almost 15 minutes we saw that the lounge staff is passing us without asking if we want to order so I called one of the waitress and she came toward us with furious gestures before I start asking she said to me do you have a room in the hotel and I said yes , she continues what’s your room number and I replied , again with the cold face and rude behavior she continues ‘ under the name ?’ And I replied, she turned back to her desk without asking us what we would like to order and From her desk she went straight to reception to verify my information!!! My jaws dropped when I saw this , really rude & unprofessional behavior I was in complete shock that she even went to reception to verify the information, but the worst part was that after she verified and actually saw that we are the guest of the hotel she turned back to her desk and continued ignoring us , I never ever seen in my entire life a waitress permits herself to act like this with 5 star hotel guests, at this point we asked another waitress that if she can took our order , we then asked her if the hotel have another restaurant and she replied yes but the kitchen is closed after 10:30 pm , I don’t recommend this hotel for anyone that wants to enjoy the hotel facility, the staff are not guest friendly, the dining section is in some floor but for person like me that wants more easy snacks and chill area wasn’t really good option, not to mention that when we came back to our room we really felt so heavy and frustrated by this behavior, we were supposed to go today to lounge before departing but as for yesterday experience we just decide to check out soon and leave the hotel because we didn’t like to tolerate the attitude of this waitress ( she is the short women with short brown hair ) I suggest the general manager to see the video of yesterday and review their staff!
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton

Hagia Sofia Mansions Istanbul, Curio Collection by Hilton

4.7/575 Reviews
Sultan Ahmed Mosque
Really nice hotel in the heart of the sultanahmet area. Very very convenient if you want to spend a few days exploring the area and the top sites (Aya sofia, Blue mosque, Topkapi palace etc) 2 super nice cafe areas. the hotel is across a big area, better to stay closer to the reception that is across from the Sultan Hurrem Hamam as it will save you having to take a golf cart everytime you need a taxi.
Tryp by Wyndham Istanbul Basin Ekspres

Tryp by Wyndham Istanbul Basin Ekspres

4.3/557 Reviews
Excellent hotel. Great value for money. fantastic gym and pool (it would be more convenient if they were open earlier daily)
Elite World Grand Istanbul Basın Ekspres

Elite World Grand Istanbul Basın Ekspres

4.2/5154 Reviews
Kucukcekmec
Amazing hotel and beautiful hotel. They are quite friendly and professional. The hotel is classic, beautiful indoors and outdoor pool, the ambiance is giving . Beautiful restaurant, and reception. Everything about the hotel is beautiful. Buffet breakfast very nice. I highly recommend it. The hotel is 50 minute's to Galata which is the most central area in Istanbul.Taxi charge about 550 to 600TL to Galata. They helped me decorate the room for my wife’s birthday. Though the charge was much.
Bomonti Arjaan by Rotana

Bomonti Arjaan by Rotana

4.2/564 Reviews
Bomonti Arjaan by Rotana is a truly fabulous hotel that exceeded my expectations. From the moment I arrived, I was pleasantly surprised by the quality and comfort of this establishment. The rooms are impressively spacious and very new, having been in operation for just a few months. Everything in the room was in perfect order, reflecting a high standard of maintenance and cleanliness. The service at Bomonti Arjaan by Rotana is exceptional. The staff are attentive, professional, and quick to respond to any requests, ensuring a seamless and enjoyable stay. The breakfast offered is generally good, though it could benefit from a greater variety of options to cater to different tastes. The location of the hotel is another significant advantage. Situated close to a Carrefour, as well as numerous restaurants and cafes, it provides convenient access to amenities and dining choices. Additionally, parking is hassle-free, which is a considerable benefit for those traveling by car. The apartment-like rooms are particularly well-suited for long stays, equipped with everything needed to make guests feel at home. I was impressed by the thoughtful touches, such as the provision of dishwasher tablets and laundry powder alongside the dishwasher and washing machine. These small details demonstrate a commitment to guest comfort and convenience. It will be interesting to see how this hotel maintains its standards as it ages, but as of now, Bomonti Arjaan by Rotana offers outstanding value for money. Whether you are staying for a short visit or an extended period, this hotel is an excellent choice that combines luxury, convenience, and top-notch service.
Divan Istanbul

Divan Istanbul

4.7/5126 Reviews
My stay at The Divan Istanbul left me with mixed feelings. While the hotel markets itself as a five-star establishment, my experience suggested it might be better aligned with four-star standards. The service, which is a critical aspect of any top-tier hotel experience, unfortunately fell short of expectations. Upon arrival, I encountered a passive-aggressive attitude from the reception staff that was off-putting. Instead of the warm welcome one would expect, the receptionists seemed more interested in talking over guests than engaging with them. This tone created an uncomfortable atmosphere that lingered throughout my stay. Additionally, the staff's grasp of English varied significantly, leading to frequent misunderstandings when addressing simple requests. This lack of clear communication is not what one hopes for at a hotel that purports to offer five-star service. These service issues overshadowed any of the hotel’s potential strengths. A true five-star experience is defined by top-notch service that complements the hotel's physical attributes, and in this case, it was lacking. While the hotel may offer nice amenities and a polished appearance, without exceptional service to match, it cannot truly claim to be a five-star venue. In conclusion, while The Divan Istanbul has the framework of a high-end hotel, its service shortcomings prevent it from fully realizing that potential. For those looking for a reliable four-star experience in Istanbul, it may fit the bill, but if exemplary service is a priority for your stay, it may be wise to consider other options.

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Property Information for Tourists

Total Properties223
Number of Reviews18,105
Highest Price£8,183
Lowest Price£50
Average Price (Weekends)£321
Average Price (Weekdays)£316