4-Star Hotels in Shaanxi, China

The hotel has got great staff overall I would recommend to others also of its excellent location. .Mdm in the front gate (didn’t get her name) a wonderful staff to this hotel for her dedication to her work. She helped us to make a booking to our high speed location due to our urgent requirement. Mdm Zhang Fu Yun is helpful and responsible, she delivered our washed clothes back on time after the wash as promised. Keep it up!

Hotel is literally next to the entrance of the subway/train station and bell tower. If u need a night snack, there are many stalls and restaurants around the hotel, like the chang an da pai dang. Do note that this is a busy location, so you can hear just abit of traffic noise if you are sensitive to it.. for us, no issue and slept soundly. Special thanks for the staff, they are so helpful. Rooms were clean and spacious, and all amenities were working. Highly recommended. Thanks to all the staff!!

The reception desk was super welcoming. There were two girls on the desk, and I stood at the desk for at least like 10 seconds before they before I was standing there even though I said ”Ni Hao”. They look so miserable and couldn't even smile. The hotel must treat them so terribly. The room wall was full black scratch marks every where. The hotel looks only 50% like the photo. The cleaner did the bare minimum, my sink was dirty and didn't even clean it. Don't believe about the gym or amenities. The only thing I like about the hotel is the location and the neighborhood. It feel very authentic and cozy neighborhood with lively students and nice fast local eateries. There is a cozy Cafe near by.

The hotel is conveniently located near the Bell Tower, Drum Tower, Gaohao Courtyard, Qingzhen Huajue Temple, and the Muslim Quarter, all within walking distance. We had a minor issue, but the front desk handled it promptly. I always book hotels and flights through Ctrip because it's reliable. Overall, I was very satisfied with my trip to Xi'an.

Staying at this hotel again after half a year, the overall experience was significantly better than last time! It's clear the hotel truly takes guest feedback to heart. This stay completely exceeded my expectations, and I genuinely recommend it! The in-room supplies were replenished promptly; besides the daily drinking water, tea bags and disposables were proactively restocked every day. The attention to detail is excellent. The late-night desserts were still a thoughtful touch and varied daily. Even if we occasionally forgot to book in advance, the front desk would try their best to arrange it, showing great flexibility in their service. Breakfast maintained its high standard, with delicious food and rotating menu items daily. I even got to enjoy the savory 'saap zi mian' noodles I'd been craving! The other dish options were also quite diverse. What satisfied me most was the service and arrangements this time. Communication was smooth and responses were quick throughout our stay. Since we were traveling with friends who booked their rooms separately, the hotel proactively placed our rooms on the same floor, making it incredibly convenient for us to come and go and look after each other, saving us a lot of back-and-forth hassle. The minor issues I'd mentioned previously were completely gone this time. Anything we needed was delivered precisely to the correct room without needing repeated communication. The staff were warm and attentive, always thinking on behalf of the guests, which made us feel very at ease. The hotel's location is also very convenient, and their airport transfer service makes things incredibly easy and stress-free. The environment is quiet, not noisy, and the bedding is very comfortable. Although there aren't many large shopping centers nearby, the hotel's own facilities are sufficient. The overall comfort, convenience, and service are all top-notch, fully deserving of its star rating. Next time I'm in Xi'an, this will still be my first choice. The overall experience was perfect, and I genuinely recommend it to friends who value convenience, comfort, and excellent service!

The location is excellent, with a view of Yongning Gate right outside the window, making it very convenient to access the city wall. Transportation is also very convenient; it's near a Line 2 subway station, just one stop from the Bell Tower, and it's easy to take the subway to the Big Wild Goose Pagoda and Furong Garden. The hygiene was clean and tidy, and the stay was quite pleasant! The auntie (staff member) was also very thoughtful, and the service was very satisfying. I originally booked for 2 nights but extended my stay for another day.

Extremely convenient for catching a flight, and incredible value for money. The room was spacious and clean, the mattress and pillows were super comfortable, and the breakfast was also quite good, though the food pickup and seating areas were a bit far apart. A big thank you to the lovely lady who gave us a free room upgrade! And the coffee was delicious.

Had a fantastic stay here! I was traveling solo and booked a more affordable windowless double room. However, the ventilation system was always on, so it never felt stuffy at all. For a traveler who's out exploring all day and just needs to crash at night, it was incredibly good value for money. The room itself was very spacious, about 20-30 square meters. Every area was clean and tidy, and the hairdryer and water heater worked perfectly. What's more, I noticed the hotel provides two types of pillows – a soft cotton one and another slightly firmer one with something like buckwheat inside. You can really tell the hotel puts thought into their guests' comfort. Also, the front desk staff were incredibly responsible and attentive. They made sure to note down every guest request. When I went out, I told them my luggage was on the sofa and asked them not to move it when cleaning the room. They actually wrote it down in their notebook – truly an excellent hotel. The location is also great. It's just a few hundred meters from the subway station, and Zhang Xueliang's Residence is a mere five-minute walk away. So, I was basically neighbors with the Young Marshal for a couple of days, haha!

Excellent stay, great facilities. The room was clean and tidy, and the bedding was comfortable, ensuring a good night's sleep. The hotel's location is convenient, and the airport shuttle service was very prompt. The front desk staff were warm and attentive, and check-in was quick. Breakfast was plentiful, and it offered fantastic value for money. I'll definitely choose this hotel again next time!

This hotel truly exceeded my expectations, a definite five-star rating! From the moment I stepped in, I was captivated by the elegant and grand design. The front desk staff were incredibly warm and attentive, and they even kindly upgraded my room type. The room itself was spacious and bright, with soft and comfortable bedding that ensured a fantastic night's sleep. The bathroom was well-designed with a wet and dry separation, and the toiletries were from a high-end brand – every detail showed thoughtfulness. The breakfast buffet was so lavish it was hard to choose, offering a wide array of both Chinese and Western dishes. The freshly made noodles were especially delicious. The hotel's location is also superb; right outside the door is a subway station, and the surrounding commercial district is within walking distance. What touched me the most was when I left my charger after checking out. The staff proactively contacted me and arranged for it to be couriered. This level of meticulous service completely surpassed my expectations. Whether for a business trip or a leisure vacation, this is an excellent choice. Next time I'm in this city, I will definitely stay here again!