4-Star Hotels in Riau Islands, Indonesia

I requested three single beds as I was traveling with 3 friends. The hotel room very spacious and I truly enjoyed my stay. The hotel breakfast was excellent, with many choices that fully satisfied my appetite. I was pleasantly surprised to find instant fried dishes, a white chocolate fountain, and even ice cream are also one of the breakfast choices for you.

We stayed at Four Points by Sheraton Bintan to celebrate our daughter’s 4th birthday and it was such a great experience! We booked the one-bedroom villa with private pool and the room was awesome – very spacious, clean, and comfortable 😌 Our girls really enjoyed all the hotel's facilities. The kids club had fun activities, the swimming pool was perfect for family time, and the villa was just a short walk to the beach which made it super convenient. The staff were friendly and welcoming, making us feel at home from the start. They go over and above, like to specific mention our experience at their breakfast restaurant Rempah Kitchen where we accidentally ordered a special dish for our daughter who likes fried indo mee, it wasn't part of the breakfast spread but the staff did not decline but make sure the dish was served 👍🏻 We created many happy memories and our daughters didn’t want to leave! Highly recommended for families looking for a relaxing and enjoyable stay in Bintan. 🙌🏻

We checked in for a 4D3N stay! Our Superior Double Room is spacious, cosy, and perfect for a quick recharge. The friendly staff made check-in a breeze! 📍Prime Location: Right next to Nagoya Hill Shopping Centre—food, shopping, and pampering (spa & karaoke!) are all within walking distance. No need to travel far! 🚀 Facilities: ✔️ Comfy & clean room ✔️ Great service (the front desk was super welcoming!) ✔️ Convenient location

Excellent hotel. Staffs are welcoming, warm and polite. Cleanliness is impeccable. Excellent location - ＜5 mins walk to 2 malls (grand batam mall, city square mall) and, massages shop. Just beside the hotel is A2 food court. At night, there's a row of food stalls at roadside of the hotel. Opposite the hotel there's a convenience shop and many restaurants, penuin wet market is there as well. Breakfast is rich in variety from western to local Indonesian, including an Indomee stall. Overall, it's a 10/10 recommendation!

The hotel amenities are okay. Pool was empty (no water), so can’t be used. As for the room, the bed and pillows are dirty with stains, wardrobe and cabinets are worn out, so they are jammed, or not in good condition. Service wise, the staff are friendly and helpful, a little language barrier but all worked out. Breakfast in buffet style but options are limited.

I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Harris Batam Centre Hotel From 27Jul till 29Jul2025. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your GRO Ms Trestha for going above and beyond to ensure my comfort. It’s clear that all your teams efforts (Fauzi, Lily, Rios, JoJo, Michael) is committed to delivering outstanding hospitality. I will not hesitate to recommend Harris Batam Centre again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 27 July 2025, Out 29 July 2025 Room Number – 515

Excellent reception service- whatever request I asked in trip.com - not facing the roadside, high floor, interconnecting room, the counter guy has met all my request. The restaurant services was great too. The food has a lot of variety and they will top it up before it was empty. The lobby is grand and the conceige is also helpful. This is our second stay in this hotel. Will come again

Good service from reception staff. Housekeeping request attended to promptly. Friendly service in restaurant for dinner. Breakfast had plenty of choices, mix of east and western food. Good location. Many eating options and convenience stores nearby. Brand new hotel so room was in great condition, very comfortable. Hope managment maintains this standard. Room doors could be soundproofed better as morning prayers from nearby mosque and other guests talking in the open hallway were disruptive late at night and early morning.

We are happy stay in Swiss Belhotel Batam, the room is big and spacious. Room & toilet are clean. Room service is good. The Breakfast is more choice and delicious. The staff are kind n helpful. Overall is very Good. Will come back and here again. Highly recommended.

We are newly married couple, so we have a short gateway from Singapore. We requested to have some special decorations on the bed and they did it, so lovely. They allow us to keep luggage before and after our check in timing. The receptionist is nice and friendly. Breakfast is order when you check in, given some choice and we choose American Breakfast, and surprisingly they have salad and dessert buffet as well. Food is quite okay. We book the spa (20% discount), they arrange us for couple room even we book different massage. Enjoyable spa time. The only bad things happen is the mosquitoes, as the lobby is open air space and when we waiting the registration and luggage storage, my husband get bitten more than 5 times. Thanks God we didn't open the door for long time, so nothing happened in our room. Location is near the Santorini, walking distance 7mins, got food near by there also.