4 Stars Hotels in Kien Giang Province, Vietnam

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

This hotel location is very good and view beautiful. Breakfast is great and staff friendly. I will phu quick island definitely choose this hotel when I go back. Thankfully everything🥰. Good luck This island sunset is amazing to watch

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

I recently stayed at a hotel that left a great impression on me. The staff was incredibly helpful and friendly, which made my stay even more enjoyable. The rooms were also really nice and had good facilities, which was a huge plus. I particularly enjoyed the delicious breakfast that was served every morning, it was a great way to start the day. However, there were a few cons that I noticed during my stay. One of the issues was that the taxi drivers often confused between M Village and M Resort, as there were two M hotels located next to each other. This was a bit confusing and caused some inconvenience for us. On our last few days, some open burning was happening next to the hotel, which made our room smell a bit smoky. But when we complained to the staff, they immediately changed our room to a different one. Overall, though, I would still highly recommend this hotel to anyone looking for a great place to stay.

We stayed in the tallest building in Sunset Town, which offered a beautiful sea view and a fireworks show. The cable car terminal is just a 5 to 10-minute walk away, and there are plenty of buggy services available for self-pay to take you anywhere. The room was nice and clean, and the receptionist was friendly and helpful. The area has many beautiful spots for taking photos.

This hotel staff was very courteous, helpful and definitely deserve lots of compliments for making our stay wonderful, always helpful. Definitely recommend a stay for couples and maybe with very young kids! Would have been nicer if we knew their pool & kids area was under maintenance, but staff made sure that they did everything they could to accommodate us.

The service is very good. The room is clean and comfortable. The breakfast was very delicious. Thank you for coming again

Lovely. We chose the panoramic ocean view room and it was awesome. I booked 2 rooms and I was able to use the middle door to move between each with ease. The sunrise and sunset could be seen from the rooms and or on the balcony. The hotel room and public spaces were clean and spacious. The staff was very friendly and helpful with everything. They even helped us to book tours while there. The food was good and the menu changed every day. They have a restaurant and bar that has fire shows at nights and it’s fun to watch. I would definitely recommend.

I don't want to speak bad about the place because the people are nice. In its heyday this hotel must have been nice but the tennis court along with the 10th floor doesn't exist. The hotel seems like a ghost town. We only saw 8 other rooms that were occupied. Breakfast wasn't that great. Besides the eggs and soup everything seems as though it was sitting there for a while. The rooms didn't have hot water. Made the jacuzzi not usable. The staff worked to fix the problem but we only had one days worth of hot water. Had a suite but the room it's just two normal rooms put together, lots of empty space. The view facing the ocean is nice. To sum up, there's no bar for drinks, no electricity one morning, no tennis court. Stay someplace else instead, definitely not worth the money.

Everything was perfect while we stayed. We ended up staying in the Executive Villa beachfront with a private pool. The rooms are enormous, the beds are extremely comfortable and the mosquito net works perfectly. This is possibly the best resort (with beach and private pool option) I have ever stayed in and will definitely only be staying in this resort when I return for another vacation to Phu Quoc. For the complete breakdown of our experience: Rooms: The rooms are insulated perfectly and are sprayed by a pest control company regularly. We did not even see a single ant in the room in our 9 days stay. The bedding and pillows are so comfortable you don't want to wake up in the morning. The only thing forcing you out of bed is the the crystal clear beach waters and the breakfast cut off time. Please Note that you are provided with 2 complimentary bottles of water daily. but you will be charged for for the 2 small bottles in the bathroom and 2 big ones if you consume them daily. We only ended up paying around 5 USD total for the addition bottles we consumed daily after 9 days which is nothing to really nothing to complain about. Staff: Every single person we dealt with were beyond kind, helpful and amazing. THE KEY PERSON who made our stay so comfortable and one to remember is Mr. Sean Maher (Guest Relations Manager). This gentleman checked on us everyday to see if everything is fine and took time from his busy day to chat with us and give us tips and recommendations on what we can do on the island. Dealing with someone like Mr. Sean is 80% the reason guests would decide to come back to the resort. Outstanding service. All the reception area staff were always so helpful and kind and always smiling. The names that come to mind as we dealt with them on many occations is Tam & Lam from reception. Also Katrina was always there with a smile before we left in the morning and when we came back at night. Food: We only tried dinner twice and it was very very good and excellent prices. Breakfast had a lot of variety. Omelet bar was our fave. Spa: You cannot miss the Spa. Its extremely affordable at around 18 USD for an Aroma Message. Hands down the best massage I have ever received ever. Ask for Lan, Lai & Loi. We tried them three and they were amazing. Also try the Hot Stone (Volcanic) 90 minute massage which is for 30 USD and the best way to end you holiday.

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

This hotel location is very good and view beautiful. Breakfast is great and staff friendly. I will phu quick island definitely choose this hotel when I go back. Thankfully everything🥰. Good luck This island sunset is amazing to watch

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

I recently stayed at a hotel that left a great impression on me. The staff was incredibly helpful and friendly, which made my stay even more enjoyable. The rooms were also really nice and had good facilities, which was a huge plus. I particularly enjoyed the delicious breakfast that was served every morning, it was a great way to start the day. However, there were a few cons that I noticed during my stay. One of the issues was that the taxi drivers often confused between M Village and M Resort, as there were two M hotels located next to each other. This was a bit confusing and caused some inconvenience for us. On our last few days, some open burning was happening next to the hotel, which made our room smell a bit smoky. But when we complained to the staff, they immediately changed our room to a different one. Overall, though, I would still highly recommend this hotel to anyone looking for a great place to stay.

We stayed in the tallest building in Sunset Town, which offered a beautiful sea view and a fireworks show. The cable car terminal is just a 5 to 10-minute walk away, and there are plenty of buggy services available for self-pay to take you anywhere. The room was nice and clean, and the receptionist was friendly and helpful. The area has many beautiful spots for taking photos.

This hotel staff was very courteous, helpful and definitely deserve lots of compliments for making our stay wonderful, always helpful. Definitely recommend a stay for couples and maybe with very young kids! Would have been nicer if we knew their pool & kids area was under maintenance, but staff made sure that they did everything they could to accommodate us.

The service is very good. The room is clean and comfortable. The breakfast was very delicious. Thank you for coming again

Lovely. We chose the panoramic ocean view room and it was awesome. I booked 2 rooms and I was able to use the middle door to move between each with ease. The sunrise and sunset could be seen from the rooms and or on the balcony. The hotel room and public spaces were clean and spacious. The staff was very friendly and helpful with everything. They even helped us to book tours while there. The food was good and the menu changed every day. They have a restaurant and bar that has fire shows at nights and it’s fun to watch. I would definitely recommend.

I don't want to speak bad about the place because the people are nice. In its heyday this hotel must have been nice but the tennis court along with the 10th floor doesn't exist. The hotel seems like a ghost town. We only saw 8 other rooms that were occupied. Breakfast wasn't that great. Besides the eggs and soup everything seems as though it was sitting there for a while. The rooms didn't have hot water. Made the jacuzzi not usable. The staff worked to fix the problem but we only had one days worth of hot water. Had a suite but the room it's just two normal rooms put together, lots of empty space. The view facing the ocean is nice. To sum up, there's no bar for drinks, no electricity one morning, no tennis court. Stay someplace else instead, definitely not worth the money.

Everything was perfect while we stayed. We ended up staying in the Executive Villa beachfront with a private pool. The rooms are enormous, the beds are extremely comfortable and the mosquito net works perfectly. This is possibly the best resort (with beach and private pool option) I have ever stayed in and will definitely only be staying in this resort when I return for another vacation to Phu Quoc. For the complete breakdown of our experience: Rooms: The rooms are insulated perfectly and are sprayed by a pest control company regularly. We did not even see a single ant in the room in our 9 days stay. The bedding and pillows are so comfortable you don't want to wake up in the morning. The only thing forcing you out of bed is the the crystal clear beach waters and the breakfast cut off time. Please Note that you are provided with 2 complimentary bottles of water daily. but you will be charged for for the 2 small bottles in the bathroom and 2 big ones if you consume them daily. We only ended up paying around 5 USD total for the addition bottles we consumed daily after 9 days which is nothing to really nothing to complain about. Staff: Every single person we dealt with were beyond kind, helpful and amazing. THE KEY PERSON who made our stay so comfortable and one to remember is Mr. Sean Maher (Guest Relations Manager). This gentleman checked on us everyday to see if everything is fine and took time from his busy day to chat with us and give us tips and recommendations on what we can do on the island. Dealing with someone like Mr. Sean is 80% the reason guests would decide to come back to the resort. Outstanding service. All the reception area staff were always so helpful and kind and always smiling. The names that come to mind as we dealt with them on many occations is Tam & Lam from reception. Also Katrina was always there with a smile before we left in the morning and when we came back at night. Food: We only tried dinner twice and it was very very good and excellent prices. Breakfast had a lot of variety. Omelet bar was our fave. Spa: You cannot miss the Spa. Its extremely affordable at around 18 USD for an Aroma Message. Hands down the best massage I have ever received ever. Ask for Lan, Lai & Loi. We tried them three and they were amazing. Also try the Hot Stone (Volcanic) 90 minute massage which is for 30 USD and the best way to end you holiday.

I stayed recently at this resort for two nights and it more than met my requirements. Although it can be a little dated the hotel for a 4 star was very good. The pool is a descent size and the breakfast was excellent with plenty of options. I found the staff to be very polite and helpful. I would stay here again if returning to Rach Gia.

”Due to urgent time, I booked a room at Rex Saigon Hotel for one night but the impression of the hotel was very good. The hotel is located in a beautiful location and very convenient for traveling to tourist attractions. Hotel staff. because my family booked the room in a hurry, but you guys were very supportive The street or window has a nice view, so next time I will have to ask about the room in advance when booking. I am really satisfied with my stay at the hotel.”

”Due to urgent time, I booked a room at Rex Saigon Hotel for one night but the impression of the hotel was very good. The hotel is located in a beautiful location and very convenient for traveling to tourist attractions. Hotel staff. because my family booked the room in a hurry, but you guys were very supportive The street or window has a nice view, so next time I will have to ask about the room in advance when booking. I am really satisfied with my stay at the hotel.”