Four Points Hotels in Shanghai

The room was clean and tidy, the air conditioning was just right, and the duvet was breathable and comfortable for a good night's sleep. Check-in was very convenient. Manager Yan at the front desk was very attentive and diligent, even reminding me about a package that had arrived for me. Highly recommend!

The front desk processed check-in efficiently. The soundproofing and blackout curtains were excellent, allowing even light sleepers to get a full night's rest. The bathroom had a separate wet and dry area, good water pressure, and all amenities were well-stocked. Breakfast offered a good variety of both Chinese and Western options, including hot dishes and local snacks, with timely replenishment during peak hours. The gym and pool facilities were well-maintained. The location is convenient for both business and leisure travelers.

I rarely leave reviews unless a place is truly exceptional, and this hotel definitely falls into that category. The room was brand new and fully equipped with everything you could need, including a fridge, a garment steamer, and even thoughtful touches like umbrellas. My wife particularly loved the spacious bathroom vanity, and the overall decor was fresh and inviting. On our first day, we arrived at Pudong Airport and were met by a pre-arranged pick-up service (the driver thoughtfully texted us the exact pick-up location). The next day, there was a shuttle service to and from Disneyland with four different departure times, so we had options for both early and late arrivals. On our third day, upon checking out, there was a shuttle to the Bund, dropping us off at Pier 3 of Shiliupu, which was conveniently close to our next hotel. These services made things incredibly easy, especially traveling with a child and two suitcases. We felt no fatigue, and it saved us so much time, effort, and money. Just remember to book these services in advance. The front desk staff were also very welcoming and even gave us a free room upgrade. Outside the hotel, there are plenty of fast-food options, BBQ restaurants, and shops. While the hotel's own restaurant is small, it offers a good variety of dishes and the food was excellent, living up to Sheraton's reputation for great buffets. The hotel is about a 20-minute drive from Disneyland. We purchased the 'Enjoyment Package' for Disneyland, and even though it was peak summer season with crowds, the experience was fantastic. We got quick entry through a dedicated lane, so there was no need to wake up extra early. We used the speed pass for rides and were on them within 5 minutes, leaving us more time to enjoy other attractions. We also had reserved spots for the parade and an excellent view of the fireworks right in front of the castle. Overall, I'm extremely satisfied and would definitely choose this hotel again for our next visit. Service: Good Environment: Good Cleanliness: Good Facilities: Good

The hotel facilities are well-maintained, and they even provide bed rails for families traveling with children. The twin beds can be pushed together and are very comfortable, which is great for families with kids. Upon arrival, we received welcome fruits, and not just the usual apples and oranges, but cherries, yellow tomatoes, and grapes. It shows the hotel puts a lot of thought into their service. The only downside was that during our two-night stay, the water pressure in the bathroom was very low (it was great on the 5th floor where I stayed previously, but this time I was on the 7th floor). I informed the front desk before heading out during the day, but the water pressure didn't improve. When I showered again in the evening, it was still an issue, and it wasn't convenient to go back to the front desk for maintenance at that point. I hope the hotel thoroughly checks the water pressure on the higher floors. Overall, I'm still very satisfied, especially since we were going to Disneyland. The subway station is just a block away, and the hotel's underground parking lot was spacious with fast-charging stations, which was incredibly convenient!

The reservations department, specifically Sisi from the service center, was incredibly thoughtful. She helped me handle my parcel delivery, and even followed up today to ask if the recipient had received it. She deserves a thumbs up!

Hygiene: Clean and tidy. I booked a non-smoking room and there were no strange odors. Environment: The hotel covers a large area, has a European style, and a tranquil environment. It's a 25-minute drive to Xitang Ancient Town, making it the top choice for a countryside getaway near Shanghai. Service: Warm and attentive, clearly professionally trained. When checking out, I accidentally left my Jabra wireless earphones at the hotel. Suri proactively contacted me and mailed them back. My sincere thanks! Facilities: The underground parking lot is large and has slow charging, which is convenient for self-driving.