5-Star Hotels in Guangdong, China

Our first time staying in this hotel and generally gave us good impression from the first step inside the lobby. Staff are very polite and helpful. Although room size is not big but it’s neat and clean. Bathroom is clean and so as the towels. It will be perfect If the lighting condition can be improved as we couldn’t see clear from the mirror. Lighting there is quite gloomy! Checking out was efficient and we were surprised with a gift - a bag of Pullman chocolate! Elena was very nice and helpful. Her warm greetings and smile gave our trip a pleasant touch! We’ll come back to this hotel in our future trip to Zhuhai!

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

We had a wonderful stay at the hotel as a family. The staff were incredibly welcoming and went above and beyond to ensure we were comfortable. The rooms were spacious and clean, and the amenities provided made our stay even more enjoyable. The location was perfect for exploring the local attractions. Highly recommend for families looking for a pleasant and relaxing stay!

Had an amazing stay at St Regis Shenzhen. The view from the lobby, restaurant, pool and bedroom were equally mesmerising. Impressed by the thoughtful features and facilities. Our St Regis experience started from the moment we alighted from our ride. The butler who received and welcomed us with genuine warmth and sincere smile was Peter. Kudos to Peter for his kind reception and meticulous service that won us over from the start.

Booked this for my parents to celebrate their 30th anniversary and was happy to hear that they had a wonderful time. I emailed the hotel ahead of time to ask if they could something special for them and they surprised my parents with a cake! My parents also said the restaurant had an amazing view and was lovely to sit in for dinner and breakfast. Lots of variety for food like seafood. Taste-wise it was average but not bad and worth it for the environment. Thank you again!

The experience of this stay was truly fantastic! Firstly, the hotel's facilities and equipment were very complete and modern. The room was clean and tidy, and the bedding was comfortable, giving me a warm feeling like home. Especially the bathtub facilities, with their reasonable design and convenient use, made me feel particularly thoughtful. The location was also impeccable. The hotel is situated in the bustling downtown area, making it extremely convenient for getting around. Whether for shopping or dining, everything was easily accessible. What really surprised me was the service provided by Miss Jossce. She was very considerate and enthusiastic, handling every detail perfectly from check-in to check-out. When I had questions about nearby attractions and dining options, she not only provided detailed answers but also proactively planned my itinerary for me, making me feel an unprecedented level of attentive service. Thank you so much, Miss Jossce, for making my stay even more perfect! In summary, this stay has given me a whole new perspective on hotels. Whether it's the facilities and equipment, the location, or the service quality, I am extremely satisfied. I highly recommend it to friends who are planning to travel here. I believe you will have a memorable stay experience just like mine!

The hotel is conveniently located next to Shenzhen train station, which takes less than 8 mins walk through the underpass. Was happy to have the room upgraded to 22nd floor. The room view was spectacular with the border of HK and the City of Shenzhen, including the railway track consisting of high speed rail train and slow train. Breakfast was good with a variety of choices to pick from. Was actually thrilled to receive the spa voucher of 88 but alas, it was a disappointment as the service was poor. I came at 10pm, after changing my booking. The person in charge, just came hurriedly and spoke to me in Chinese( whereby my Chinese language was not so good as I am still a beginne) quickly and left me all alone by myself. As the massage room was in another area, where you need to step out from changing room, I was waiting for 10 mins to get a changing gown as I was only given a towel and disposable underwear. I went looking around for the attendant and found most of them in the front of entrance and none in the room, attending or checking on me. I just left without doing the massage. I report this to the hotel manager the next day, as I tried calling the guest service center and operator a couple of times after the incidentto give them feedback but nobody picks up the phone!

This hotel is just amazing with service, atmosphere, gym and swimming pool, all outstanding. Next to a mall is just speechless, can eat all you want from morning to night. Would definitely come again. My family especially my kids love it.

Amazing breakfast with a good variation. Hotel is well kept and looks very new. Staffs are friendly and able to communicate in simple English. I will definitely stay here again. Moreover, it’s nearby a metro station.

it was an amazing experience staying in the genpla hotel. all the staffs are very friendly, helpful. the place is very new, clean and spacious. the house keeping even wrote me a personal note and gave me extra pencils and paper because i asked for one more pencil once. They are very thoughtful, the service is way better than the 5 stars international hotels. the hotel is also close to a mall and mtr. very convenient. i highly recommend to friends and everyone!

Had an amazing stay at St Regis Shenzhen. The view from the lobby, restaurant, pool and bedroom were equally mesmerising. Impressed by the thoughtful features and facilities. Our St Regis experience started from the moment we alighted from our ride. The butler who received and welcomed us with genuine warmth and sincere smile was Peter. Kudos to Peter for his kind reception and meticulous service that won us over from the start.

Booked this for my parents to celebrate their 30th anniversary and was happy to hear that they had a wonderful time. I emailed the hotel ahead of time to ask if they could something special for them and they surprised my parents with a cake! My parents also said the restaurant had an amazing view and was lovely to sit in for dinner and breakfast. Lots of variety for food like seafood. Taste-wise it was average but not bad and worth it for the environment. Thank you again!

The experience of this stay was truly fantastic! Firstly, the hotel's facilities and equipment were very complete and modern. The room was clean and tidy, and the bedding was comfortable, giving me a warm feeling like home. Especially the bathtub facilities, with their reasonable design and convenient use, made me feel particularly thoughtful. The location was also impeccable. The hotel is situated in the bustling downtown area, making it extremely convenient for getting around. Whether for shopping or dining, everything was easily accessible. What really surprised me was the service provided by Miss Jossce. She was very considerate and enthusiastic, handling every detail perfectly from check-in to check-out. When I had questions about nearby attractions and dining options, she not only provided detailed answers but also proactively planned my itinerary for me, making me feel an unprecedented level of attentive service. Thank you so much, Miss Jossce, for making my stay even more perfect! In summary, this stay has given me a whole new perspective on hotels. Whether it's the facilities and equipment, the location, or the service quality, I am extremely satisfied. I highly recommend it to friends who are planning to travel here. I believe you will have a memorable stay experience just like mine!

The hotel is conveniently located next to Shenzhen train station, which takes less than 8 mins walk through the underpass. Was happy to have the room upgraded to 22nd floor. The room view was spectacular with the border of HK and the City of Shenzhen, including the railway track consisting of high speed rail train and slow train. Breakfast was good with a variety of choices to pick from. Was actually thrilled to receive the spa voucher of 88 but alas, it was a disappointment as the service was poor. I came at 10pm, after changing my booking. The person in charge, just came hurriedly and spoke to me in Chinese( whereby my Chinese language was not so good as I am still a beginne) quickly and left me all alone by myself. As the massage room was in another area, where you need to step out from changing room, I was waiting for 10 mins to get a changing gown as I was only given a towel and disposable underwear. I went looking around for the attendant and found most of them in the front of entrance and none in the room, attending or checking on me. I just left without doing the massage. I report this to the hotel manager the next day, as I tried calling the guest service center and operator a couple of times after the incidentto give them feedback but nobody picks up the phone!

Amazing breakfast with a good variation. Hotel is well kept and looks very new. Staffs are friendly and able to communicate in simple English. I will definitely stay here again. Moreover, it’s nearby a metro station.

it was an amazing experience staying in the genpla hotel. all the staffs are very friendly, helpful. the place is very new, clean and spacious. the house keeping even wrote me a personal note and gave me extra pencils and paper because i asked for one more pencil once. They are very thoughtful, the service is way better than the 5 stars international hotels. the hotel is also close to a mall and mtr. very convenient. i highly recommend to friends and everyone!

This is our first time staying in Sheraton Shenzhen Futian Hotel and we like this hotel a lot! As one of the Sheraton's hotels, its services and the facilities (i.e. fitness centre, pools and catering) are supreme. Very convenient location as well, right next to the train station. Overall, we recommend this hotel!!

I had a wonderful stay at Four Seasons Shenzhen. The staff were friendly and attentive, offering excellent service. The location was perfect, close to key attractions and easy to get around. My room was clean, comfortable, and well-equipped. Great amenities and value for money—I highly recommend this hotel!

Location: it was unbeatable, heart of the city, walking distance to shopping mall n subway station Room: clean n comfy, up to standard Breakfast: everything u wants, u name it, egg counter, noodle counter, bread, croissant, fresh make juicy, coffee, overall the breakfast was good n value for money Dinner buffet: here come to the part, I think all of you should skip it. I was very disappointed with the dinner buffet, 1st the variety is limited, sushi counter have 3 or 4 items, cakes only have few choices, ice-cream don’t even want to try, seafood counter er…em…, overall, it was not value for money. Overall, it was good except the dinner buffet

We were happy with our stay at the hotel hugely due to its scrumptious breakfasts with plenty of varieties of Asian and Western foods; baked buns, fruits and desserts. Daily cleaning is good. However, we were extremely unhappy with the cigarette smoking from the other hotel guests who have openly smoked in the lobby café area, smoked in their own room with their door widely opened, and some hotel rooms plus corridors smelled with heavy cigarette smoke despite there are signs of no smoking in every corner including in the hotel room, and the smokers will be penalize to Yuan 50-500 if smoking. But those smoker guests treated all the no smoking signs in the hotel as decorations and continued to smoke in public.

I recently stayed at this hotel and had a wonderful experience. The room was spacious, well-kept, and very comfortable, making it easy to relax after a long day. The service throughout my stay was excellent, but I must give special praise to Morris (小陳) at the front desk. The check-in process was incredibly smooth, and his friendly and efficient approach truly stood out. It’s always nice to be greeted with such warmth and professionalism. I highly recommend this hotel for a pleasant and hassle-free stay!

Nice hotel with lot of art installations in the lobby. Rooms are spacious, they have separate bathroom and restrooms, moreover they got cocktail shaker so you can do your own cocktail in the room. Also one of the best locations in Guangzhou, near to everything. I did expect the breakfast would be something spectacular like in W hotel Hong kong, but it was just a regular breakfast like in every hotel.

My impression of this hotel is quite simple: everything was great! I had some trouble when I checked in, but a beautiful and smart salesgirl solved it for me. I'm grateful to her and her colleagues for their kindness. I'd like to stay at this hotel again!

Location is about 10min walk from metro / train station. The hotel provides free shuttle service to/from Guangzhou East station until certain timing. Otherwise can get a ride hailing if find the walk. This is a slightly quieter area of Tianhe. Room is spacious & clean. Service is very good. The staff were very helpful. I like to commend on good service by customer relation Vicky who helped us with restaurant booking.

As one of the better hotels in that area, of the 4 nights we stay, the room make up never have the cups washed or spoon cleaned. The scale was broken, and the cabinet door holding the fridge need to be opened to keep the fridge cool. The bedsheets were never changed despite we did not put the “no change sheet” card on the bed. Also the mattress was quite hard. However in view of the convenience to Bonski, it might be still a good choice to stay in.

Booked this hotel for its two famous restaurants. It’s turns out that the room is also well-maintained and rather spacious. The soundproofing is poor though, not sure whether it’s for all rooms or because we are assigned a room with connected one.

There was no way to get out of resort for meals if one is not driving . Meals can be costly when you have it at the Chimelong hotel . One better option is to take an internal shuttle bus to Pandan Hotel Food court as you are able to get cheaper option this way . Overall during autumn , the air in one of the room we booked is rather stale . Have to turn on the aroma fragrance oil . This is quickly resolved by leaving one keycard to have the room aircon stay on while we are away for meals . But I must say the hotel staff from lobby staff to room cleaners are all very helpful and kind . They will greet the guests whenever they see us and always come over to offer their assistance

The hotel building is old and has been renovated. The rooms are large and have very good facilities. The hotel breakfast is located on the 30th floor and is very complete and has a beautiful view of the city. The staff is very nice. Unfortunately, I saw a cockroach in the hotel lobby, which was very pathetic!!!

We travelled with two young kids and we're so glad that the hotel is great & even got indoor swimming pool! The hotel location is strategic and just right beside the mall, very convenient for us to eat, shop & visit the attractions. We would love to go back next time!

First time in Guangzhou and stayed in one of the best hotel. Loved the location, service, cleanliness and space in this hotel. Surrounded with plenty of food, malls and was right above a metro station. Gooding to the Guangzhou Dong HSR is super convenient which is only 3 stations away. Will return to this hotel if going Guangzhou again.

Our first time staying in this hotel and generally gave us good impression from the first step inside the lobby. Staff are very polite and helpful. Although room size is not big but it’s neat and clean. Bathroom is clean and so as the towels. It will be perfect If the lighting condition can be improved as we couldn’t see clear from the mirror. Lighting there is quite gloomy! Checking out was efficient and we were surprised with a gift - a bag of Pullman chocolate! Elena was very nice and helpful. Her warm greetings and smile gave our trip a pleasant touch! We’ll come back to this hotel in our future trip to Zhuhai!

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

We had a wonderful stay at the hotel as a family. The staff were incredibly welcoming and went above and beyond to ensure we were comfortable. The rooms were spacious and clean, and the amenities provided made our stay even more enjoyable. The location was perfect for exploring the local attractions. Highly recommend for families looking for a pleasant and relaxing stay!

This hotel is just amazing with service, atmosphere, gym and swimming pool, all outstanding. Next to a mall is just speechless, can eat all you want from morning to night. Would definitely come again. My family especially my kids love it.

Absolutely loved our stay.  we stayed with a small child of three years old. He enjoyed every bit of it. The hotel has eye for detail for children. For example, it has bath slippers for children, bathrobes,  and also children’s shampoo and washing gel.  the most extravagant part is the breakfast you have so much choice and  you can enjoy your breakfast next to real life penguins as a sightseeing. Definitely recommend staying here when you visit Chimelong Park with children and also definitely recommend the breakfast.

Good value for money. The elevator is a bit troublesome as you have to change from one to another to get into the room floors.

The hotel is beautiful and decorated with a Chinese Pavillion as you enter the lobby. There are a lot of pandas decorated all over the hotel and a Christmas tree made of pandas. Though, the front desk officer who checked us in, couldn't really conversed in English, her colleagues quickly stepped in to help explain to me about our room. They were all very courteous, friendly and helpful. It made the start of our stay very pleasant. We were attended by Rita, Minnie and Jane. Jane quickly provided a wechat number that allowed me to reach out to the hotel staff with ease. She also checked to make sure we were comfortable in our room. We even scored a free upgrade to an Ocean View room, which had a gorgeous view of Zhuhai skyline and we could see Macau from the balcony. The room was very clean, spacious and tidy, my husband loves the bath amenities and my boy enjoyed bubble baths each evening. The housekeeper on our floor was very friendly, always asking if we are enjoying ourselves here and the doormen were very courteous. We had breakfast for 2 days. However, the food didn't quite meet expectations, perhaps we set them high after reading reviews. Most of the items were cold by the time we were seated, it is a very popular hotel so we had to wait for abit to get seated however the queue moved fairly quickly. I must say the hot noodle soup was pretty decent! Checkout was smooth, officers were all very nice and kept checking to make sure we had a good stay. I would return, for the price and the service - this was one of the best stays we had experienced in China. We had an uneventful situation after checking out. We left my son's stuffed toy in the room and only realized after we arrived home late in the evening. By then, my boy was in tears as he had the toy since birth. I quickly reached out to the hotel and thankfully was attended speedily by Yuki and Jessica who got the housekeeping team to search for it. By this morning, they located the toy and arranged to deliver to us. At this time as I am writing this, the toy is on its way back home. I cannot be more thankful, so thank you to everyone mentioned, you have been nothing short of excellent! Happy New Year to the Sheraton team!

Stayed 1 night before our trip to chimelong ocean park. Great service from hotel staff, Eli. We got room with bathtub and good view. Hotel breakfast is good (with variety of food). We arrived hotel quite late (around 10pm), didn’t get to explore other hotel activities and facilities; will come back next time when we travel again!

2nd over 5 days.It has been a good experience. Especially the 23rd Floor view at night. Fantastic. At price of S$95 per night, i will definitely recommend.

The room is spacious and bright, you can see the Macau Grand Prix, lying on the sofa looking at the exterior, the mood is really good, eating snacks at night watching the projection giant screen movie, very enjoy. The breakfast was delicious. There was a lot of variety and it tasted especially good! Highly recommended! Very nice hotel!