Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 20, 2026|Exquisite Movie Double Bed Room (Infrared Sensor + Bathroom Wet-Dry Separation + Memory Pillow)
Guest UserThis hotel has an excellent environment, and the front desk service was incredibly professional, kind, and efficient. When they found out I was traveling with a child, they even upgraded me to a very luxurious room for free. A big thank you again to the front desk lady! The biggest advantage of staying here is the absolutely fantastic location! If I come back again, I will definitely choose this place. It was a very satisfying travel experience and a wonderful trip!
Show more
Price per night from:£37
Posted on Jun 14, 2026
Guest UserWe thoroughly enjoyed the stay! My daughter especially love the animals in the accommodation and we only wished we stayed longer! The service was top notch! They even helped me book a taxi to send my luggage to the next hotel instead of having me going back to hotel to arrange for it! I was out at another place quite far and it was too troublesome to get back to hotel to collect the luggage. They were the best!!! We felt very well taken care of and well rested! They also rent out a super luxurious stroller that totally make the Disney trip a breeze! My kid still needs her nap and it helped to age a nice trolley to nap in!
Show more
Price per night from:£44
Posted on Aug 26, 2026|Deluxe Room-Two Beds
Shadan7
Stepping into the lobby, I was immediately drawn to the stunning flower arrangement at the front desk – so stylish and clearly freshly changed that day, it really brought the whole space to life. The hotel's overall Art Deco style, with its geometric lines and brass accents, was a feast for the eyes everywhere, from the elevators to the hallways, and perfectly suited my taste. The cleaning staff were also incredibly friendly, always greeting me warmly, making me feel as comfortable as if I were staying at a friend's house.
Show more
Price per night from:£243
Posted on Sep 14, 2026|Deluxe Room-Two Beds
Guest UserThis hotel boasts an excellent location, being close to the Pudong International Exhibition Center and Century Park, which is super convenient for attending exhibitions and sightseeing. There are shopping malls and a subway station nearby, making transportation a breeze. The pool is fantastic, and the service is top-notch, especially Nancy's service, which truly stood out. She was diligent and responsible, genuinely friendly, and communicated with great detail and patience. She quickly understood our needs and went above and beyond to help us resolve various issues, working efficiently and reliably. Her service was perfectly balanced – attentive without being intrusive. Overall, the experience was great, and her professionalism was outstanding. A sincere thank you to Nancy for her dedicated efforts; I highly recommend this hotel.
Show more
Price per night from:£87
Posted on Aug 6, 2026|Deluxe Room-King Bed
Guest UserWhile the basic accommodation needs are met, there's definitely room for improvement in the details. In the mornings, there was often a loud banging noise from the corridor, which was quite disruptive and woke me up early, preventing a good night's sleep. The in-room facilities felt quite dated, and the bathroom waterproofing was inadequate; water would easily seep out during showers, making the floor slippery – a minor but present hazard. I hope the hotel considers renovating and upgrading the bathroom facilities and improving sound insulation between floors. On the positive side, the hotel's unique scenery and ambiance are big pluses. The lobby frequently features a resident band playing live music, creating a wonderful atmosphere in the common areas with their melodious tunes. The rooftop bar offers expansive views and an excellent sightseeing experience. The antique Rolls-Royce parked outside is a rare sight and makes for a stylish photo opportunity. Overall, it's a mixed bag of pros and cons.
Show more
Price per night from:£349
Posted on Sep 11, 2026|Deluxe River View Room King Bed
Guest UserShanghai in September has such pleasant evenings. Staying at the Waldorf and strolling along the Bund in the evening was incredibly relaxing. The hotel perfectly blends the vintage charm of its old building with the modern comfort of the new one. Our dedicated concierge, Aaron Echols, was incredibly responsive. Whether it was arranging transportation or providing detailed and practical recommendations for nearby tourist attractions and exhibition spots, he was always helpful. The room was well-maintained, and the bedding was super comfortable, allowing us to completely unwind after a day of exploring the city.
Show more
Price per night from:£235
Posted on Mar 3, 2024
Guest User
Good environment, very quiet, suitable for family travel
Facilities: complete, the boss is very good, you can contact anything you want
Hygienic: Very good, things are new and very clean
Environment: Quiet, with garden in front
Service: Thoughtful, you can add the boss WeChat
Show more
Price per night from:£39
Posted on Sep 14, 2026|Fantastic Bund View Suite
Anonymous UserFirst off, the room decor is absolutely stunning, as it always is at W hotels. I've stayed at Ws in Xi'an, Macau, and Chengdu, and now Shanghai – their design aesthetic is consistently modern and really resonates with us Gen Z. The room layout and attention to detail are spot-on. They never disappoint when it comes to style.
Secondly, I won't go into too much detail about cleanliness; W hotels consistently maintain high standards, so no issues there.
Thirdly, the service was excellent. Any request I had was promptly considered and accommodated by the hotel. You feel the exceptional service from the moment you step into the hotel. Staff members are present from the luggage drop-off all the way to the elevator lobby, waiting to assist.
Furthermore, the dining experience was fantastic. The breakfast at every W I've visited has been superb, truly top-notch.
Finally, since it was our first time at the Shanghai W, the front desk even upgraded our room! I was pleasantly surprised to find myself in a 'Marvelous Suite'. The whole experience was absolutely brilliant.
The only minor drawback was that the drinks and room setup included in the Ctrip package weren't prepared in advance, even though I had called a day earlier. If those details could also be taken care of beforehand, so you walk into a fully prepared room, then this would truly be a 10/10 experience.
Show more
Price per night from:£232
Posted on Jul 3, 2026
Guest UserFacilities: Well-equipped.
Cleanliness: Very clean and tidy, excellent.
Environment: The environment is also very good.
Service: The service attitude is good, warm, thoughtful, and meticulous.
”Yu Mian” · Courtesy ”Exquisite freshly ground coffee and snacks”: Excellent, excellent, excellent.
Show more
Price per night from:£11
Posted on Sep 6, 2026|Intelligent Deluxe Family Room
Guest UserWe had a wonderful stay at this hotel. The location is fantastic—within easy walking distance of Shanghai Railway Station. If you’re traveling through Shanghai and need to transfer to Pudong Airport, this is a very convenient place for an overnight stay or layover.
The customer service was superb. The front desk staff were friendly, professional, and very efficient. Mr. Li was especially helpful, and it was obvious that he takes his job very seriously. Our room was clean, spacious, comfortable, and quiet. We really had nothing to complain about.
The hotel also offers a breakfast buffet with a good variety of selections, which was very convenient before heading out in the morning.
Thumbs up for the front-lobby décor! My daughters loved the fountain with the colorful goldfish.
Overall, we were very happy with our stay. Great location, excellent service, and comfortable accommodations. We would definitely stay here again!
Show more
Price per night from:£48