Although the hotel is a bit far from the city center, it’s very close to a tram stop, and you can reach the center in about 10 minutes. The hotel also provides a travel card, so you don’t need to pay for transportation. It was clean and comfortable, with a modern design. I received a level of service that exceeded my expectations.
Pros:
✔ Clean, high-quality bed linen and towels.
Cons:
❌ The apartment reeked of cigarette smoke, it seems previous guests smoked everywhere, despite strict no-smoking policy. This was very unpleasant.
Hotel traffic is still very convenient, but self-check-in is really bad, the hotel will send an email to let us fill in the message, self-check-in. But I ordered a few orders, one of which never found the email. When I checked in on the same day, I directly replied that we could not check in. In the end, I coordinated the processing and processed it for half an hour. I also gave us a few options. Timely processing for Trip.com , We are still very satisfied with the results.
The best location you can find near the Basel train station. This hotel shares the same reception lobby as the Metropolitan Hotel, so you'd need to walk a long way from reception to the back of the kitchen to the lift that goes up to your room. The room is tiny with our two big luggages and we couldn't open them fully.
Very beautiful hostel in Basel. Best quality/value coherence. Super green and stylish design. You have a lot of space where to rest: lobby, terrace or garden.
I lived in the quadrille room on the second floor. Shower and toilet are located on a general floor, nor in your private room, but still place is spacious and you have a lot of variants where to go
Very close to the conference center, many buses are here. There are coop and many restaurants nearby. At the peak of the conference, I placed two orders for three nights. The staff was very intimate to become three consecutive nights. There was no need to check in and check out repeatedly. The staff are very warm and friendly and will choose here next time you come to Basel.
Hotels in Canton of Basel-Stadt50% of visitors choose this area
GGuest User2023.09.13
The room is ok, the size is right, the health is safe, and there is air conditioning. The front desk service is warm and thoughtful. Very close to the airport, you can order a free special person drop-off service. Not far from basel sbb, bus direct. Forgot to bring a toothbrush to the front desk for free.
I’m travelling with family of 8ppls and staying in this hotel for 2nights. Out of 4rooms, all 3 rooms with issue like smelly room (like dead body inside the room), only one lightbulb is working, door knob got issue, stuffy room.. too many issue that we don’t know where shud we start to complaint. Old hotel and need a lot improvement. Check in staff is friendly. Breakfast consider average. No photo because nothing to shot out with.
This hotel location are SUPERB. Train station, Tram Station and Euro Airport bus all stop infront of train station which is only 50 meter away. Tram stop infront of the hotel. The service quality an excellent. All the staffs are very friendly, professional and hospitable. Love everything about this hotel.
It takes about five minutes to walk to the city center. The hotel staff is very friendly. The room is large and very comfortable. There are relatively many breakfast options. Overall very satisfied.
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101 reviews
9.1/10
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8.9/10
Very Good
GGuest UserVery beautiful hostel in Basel. Best quality/value coherence. Super green and stylish design. You have a lot of space where to rest: lobby, terrace or garden.
I lived in the quadrille room on the second floor. Shower and toilet are located on a general floor, nor in your private room, but still place is spacious and you have a lot of variants where to go
FFRANKIE TAUFIQThis hotel location are SUPERB. Train station, Tram Station and Euro Airport bus all stop infront of train station which is only 50 meter away. Tram stop infront of the hotel. The service quality an excellent. All the staffs are very friendly, professional and hospitable. Love everything about this hotel.
IIceIce68I’m travelling with family of 8ppls and staying in this hotel for 2nights. Out of 4rooms, all 3 rooms with issue like smelly room (like dead body inside the room), only one lightbulb is working, door knob got issue, stuffy room.. too many issue that we don’t know where shud we start to complaint. Old hotel and need a lot improvement. Check in staff is friendly. Breakfast consider average. No photo because nothing to shot out with.
GGuest UserAlthough the hotel is a bit far from the city center, it’s very close to a tram stop, and you can reach the center in about 10 minutes. The hotel also provides a travel card, so you don’t need to pay for transportation. It was clean and comfortable, with a modern design. I received a level of service that exceeded my expectations.
LLevin HuangGreat location. About 10-15mins walk from the main train station. The air circulation in the room wasn’t that good. It was rather stuffy making it hard to sleep at night. Tried adjusting the thermostat but it didn’t work. The bathroom is clean however the water heater couldn’t work properly and it was 7 degrees outside. 😓
Mmichelle cmyThe best location you can find near the Basel train station. This hotel shares the same reception lobby as the Metropolitan Hotel, so you'd need to walk a long way from reception to the back of the kitchen to the lift that goes up to your room. The room is tiny with our two big luggages and we couldn't open them fully.
GGuest UserBed was very uncomfortable. It's a folding Murphy's bed. Never seen this in a hotel.
It was not so clearly visible while making the booking that hotel parking will cost extra CHF25 per night.
All together there was no great financial benefit in selecting this hotel.
I will not like to use this again.
GGuest Usersome amenities mentioned was not available but in general the apartment is clean and quite spacious. The apartment owner also replied to our inquiries promptly so it was a nice experience.
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