5-Star Hotels in An Giang Province, Vietnam

Since, i wasn't reserve this hotel as i didn't have good preparation. I changed hotel in Sudden. This was a chance to make me experience waht a good hotel. Le Festa has a very good location to have the best view and had good facilities to meet my expectations. The most impressed staff should be in the concierge ”Kieu” (hope the spelling correct). We met him three day two night. We arrived earlier than standard check-in time, so we took the drinks and snacks and approached Concierge to get some information about sunset town. Our reservation including Kiss the sea package, he explained to us not necessarily to make face scan immediately as Tuesday. On Wednesday morning, we approached Concierge again to complete the face scan for kiss the sea and he also recommended us the package for cable car with theme park. On the departure day, he also assisted us before Grab to airport. In south area, we didn't have much planning than middle and north, so we spent much time in hotel gym and pool. We also took the option to have buffet dinner in hotel as receptionist introduced the membership programme to have dining discount. That's the fully relax time for us and completed one of bucket list.

We enjoyed very much our 7 nights stay at Pullman, the pool is nice and big, however the floor is very slippery at the kids splash area, it would be important to fix that for safety. Our room is decent, clean, the only thing I would suggest is to replace the hair conditioner with different brand. Breakfast is the best, lots of options and tasty. We also had a lovely dinner at Mad Cow, View was incredible and the food was very good! They also have foam party at the pool few days a week around 4pm, the kids had so much fun! Pullman Hotel is near the airport, and easy to get to the south side attraction, such as sunset town, cable car etc. We will definitely go back to Pullman again.

Novotel Phu Quoc offers a peaceful beachfront stay with spacious rooms, friendly staff, and excellent pools. The breakfast is great, and while it’s a bit far from the town, it’s perfect for a relaxing getaway. Highly recommended for those seeking comfort and tranquility.

First the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic. The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok

It was a pleasant stay. I got a sea view even I haven’t booked sea view room. It was an awesome surprise 🤓 The room is spacious with a nice balcony having a sitting area. But what I liked more was a BED! I moved from another Accor hotel on the north of the island ( Movenpick) and the beds are in both hotels are the same- Extremely comfortable mattress and pillows. I slept like a baby and woke up without any pain in my back. Not all hotels have such good pillows and soft beds in Asia. For me that’s very important to sleep on a good bed as I have neck and spine issues. The breakfast is really good and has a lot of choice of Vietnamese, Indian, western options. Swimming pool is soooo big and cool! Even has bar in the pool and small aqua park. Hotel located at the one of the most beautiful beaches in Phu Quoc, the colour of the water is so turquoise and the sand is white. Little palm forest on the beach has a good sun protection, you don’t even need an umbrella 😇

This was a celebration trip for us. We didn't mention since pre-arrival. We were being ”WOW”. We got hotel message after reservation about transportation and we reserved two seat for hotel shuttle. However, it was rain and we didn't realise to go other entrance. We missed the transportation and took Grab. It was just a little incident and i reported the staff when we approached front desk and didn't want the staff keep waiting. It wasn't task failure. As evening time, we got simple refresh and hotel tour. Then, we went out for dinner. The night view in the room was beautiful garden. I liked the facilities of GYM and pool that was my first filter to seek this hotel. The Palm Kitchen staffs were good to make us and good morning for our vacation. The food items were also variety. After the day trip to north area, we saw a cake for my wife's birthday. It was surprised. However, it was attracted ants coming. For this point, may use food cover to prevent. We didn't want to waste the amenities even we can't use. We took the photos and appreciated hotel's welcome and preparations. Then, called the call centre to clear the ants. The staff had prompt action. We received the message from hotel about ”WOW” service🫰. Upon departure, they tried to let us wait for their room check. They were not make me feel focus on minibar charges as i overheard ”Nothing leave in room”. Many travellers left ”lost and found” as rush. This was a good service. The location was good as close the airport, the peak and next to Versalles. Thank you the team make me ”Happy wife, happy life”.

The hotel service is very attentive. If there is any problem, it will be dealt with quickly and arrived in time. However, the room should have a shared room card to prevent the room from being locked up.

Great, great, great, great! I decided to come to Vietnam at the last minute, and Ctrip happened to have a hotel package, so I chose this one blindly. The hotel contacted me to arrange a pick-up at the airport. I arrived at the end of the alley at night. I couldn't see clearly at night, but it felt very quiet. It was great in the morning! French architecture, small and elegant, not many rooms, but the public areas are very attentive! There are lush greenery all the way to the beach. The sea in Phu Quoc Island is clean and comfortable, with few people and quiet. The hotel's restaurant is so beautiful, with French architecture and French interiors, and the breakfast is exquisite and delicious. It can't be praised enough. I forgot to take pictures of the room. The main color is yellow, the decoration is purple, the French balcony, the bed curtains around the bed, and the wooden shutters. I really like it so much😘! Super recommended! Phu Quoc Island is also a relaxing, comfortable and cost-effective travel destination!

The best. Our stay was nothing short of amazing. Great breakfast selection. The service was great, especially the buggy service drivers, always serving with a smile. There are also many activities organised by the hotel for guests to participate in, eg foam pool party, chocolate buffet etc. My kids went wild.

5 perfect days in here. Friendly and helpful staff. Spacious and tidy room. Free access in cildren daycare every day from 9am-6pm, free chocolate hour every day from 3.30pm-4.30pm and free airport pick up/ transfer.The chocolate and cheese cake is so delicious. There are more than 5 ice cream flavours to buy. I bought vanilla and matcha. Both were so good! I am requested to get a room and a beautiful sunset view to celebrate my anniversary but wasn't expected to be fulfilled with warm greetings via wish card, a romantic swan towel and roses deco on bed, and there was a surprise of a delicious chocolate mousse cake too in the chiller! Iron and iron board upon request. The hotel provide a tote bag to use for free along the stay. I have tried their signature coffee. I like it. So refreshing! Hotel also provide a water cooler on the ground floor to refill a drinking water. I am also use their laundry service and satisfied with the service provided. The hotel has a universal plug, and therefore you don't need an external adapter. Btw, the hotel will charge you a deposit VND1million/day and i paid for VND4millions for 5D4N using wise card. The money will be refund less than an hour after check out. I am suggested to use wise card rather than use credit card that will take 7-10days to refund the money. This hotel is not halal because the breakfast provided is mixed with non-halal food. Our only food choice is boiled eggs. maybe the hotel can separate halal food because there are some foreign tourists from other countries who also have problems eating breakfast. Overall, we were satisfied staying here and fully recommended.