4-Star Hotels in Merseyside, United Kingdom

This stay was a little disappointing although the room and executive lounge were good value the lounge was boiling hot and air con not working and also the room had no water from 11pm - 4am. This is unacceptable when the weather is so hot not being able to get a shower at night. The hotel agreed to refund 25% of the cost but this isn’t really good enough . On departing we were told that they no longer do the Hilton Q park voucher unless the parking is pre booked online . This is ridiculous also .

Near Albert Dock but a bit far away from public transportation stations, you can enjoy the sea, the breeze, the seagulls, the sunset here, which lead you a full experience in Liverpool

It was a surprisingly pleasant stay. I stayed here for one night to attend a business engagement in the building next door. Reception staffs were very friendly and offered their free luggage storage service. Room is clean and spacious with great view of the city. They use Rituals as bathroom amenities. There is food 24/7. Breakfast selection was comprehensive (full English breakfast, cereal, fruits, bread, tea and coffee, juice, milk)

I personally found the hotel exactly as described on it's website! I shared one of their deluxe twin rooms with a friend and it was way bigger and more comfortable than most I've stayed in! No complaints whatsover! All the Beatles pics and memorabilia was exactly as stated and was a great supplement to a great hotel in my opinion as a big Beatles fan! The fact that it's so close to the Cavern Club, and therfore is situated right at the heart of Liverpools ”Musical” centre, and ”elelectic” atmospheric nightlife, was exactly what I was looking for! But round the corner, back into the hotel and it was back to a quiet, chilled atmosphere! Best of both worlds! Live music in a cool bar at weekend nights, delicious buffet breakfast, pretty much with everything you would want! Can't complain one single bit! That was my experience honestly! Quick, simple checking and check out! Cannot understand the negative reviews I read before I booked, which admittedly nearly put me off booking! All I can say say is, either those negative reviews were unusual or by very fussy people, or exceptional in the extreme! 10 out of 10! Keep it up all you staff in the hotel! You are the one's who make it work so well! Chic Canning, Motherwell, near Glasgow !

Visit to watch the famous Accrington Stanley play Liverpool in the fa cup , hotel really easy to find, nice room bar and restaurant masons , found parking nearby 5 min walk (under £16 for 24 hours) B parking. Only downside was this hotel is in the thick of it for late night clubs and outside so called garden bars , so it was pretty noisy in the room , it didn’t really bother us cause we both can sleep through fireworks. But if you’re a light sleeper and need to be in bed early take some ear defenders .

Staff where very friendly and helpful, breakfast here was continental breakfast and had a nice choice so I enjoyed my breakfast, other foods in local are has a really good variety and hotel was in a good place for site seeing and walks around Southport

Nice decor, clean and good sized rooms. I stayed on the top floor. Great view from room and sky bar :-) I will definitely return if in Liverpool for business or leisure with family (interconnecting rooms available).

The hotel location is very convenient. The facility is ok and the hygiene is good. But cannot feel any warm welcome from the service staff. Just finish the check in and check out process without any smile.

Reception staff very welcoming and helpful. Nothing too much bother for anyone. Our room fridge didn't work and we were offered to keep any items in the general fridge in Reception. Lovely hotel and quiet. Could hear some train noise which is to be expected located next door to Lime Street. Ideal location to explore Liverpool and Luggage Service was a bonus. Would stay here again.

One of the rooms booked was not available on the first night and it took about 30 minutes for the reception staff to admit it was a mistake on the part of Quest.  The reception staff were actually telling us we had to go and look for alternative accommodation.  I have also been charged £446.68 by Quest despite the fact I had paid for my booking.  The reception staff are out of their depth and unsupported.