4-Star Hotels in Merseyside, United Kingdom

I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did. On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood. The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy. Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more. Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left. Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.

My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience. The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep! I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived. The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city. What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking. The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place. Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank. **Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.

On arrival we were dismayed to learn that a permanent wedding marquee was erected in the internal courtyard, adjacent to our ground floor room. Although the music finished at midnight as promised by the receptionist, it was very loud and there was no chance of sleep before then. The room was not well maintained. The curtains were motheaten and the bathroom was a disgrace, with failed mastic around the cistern top, corrosion to the towel rail, cracks in the sink, blackened (with age) plughole and a detached plug with the separately detached plug chain left to lie on the shelf. There were several teas available e.g. green, Earl Gray but only one breakfast tea bag between the two of us. There was only one water glass. Whilst the bar staff (who also took orders for food, the restaurant being closed) were by and large courteous and pleasant, they were inefficient. The overall impression was that the premises lacked active management.

Staff are lovely ..beds really comfy ..sadly aircon wasn’t working but fans supplied were adequate. The bar area is a bit scruffy and also our room window was in desperate need of a clean in the outside …my phone presumed my lens needed cleaning !!!

Stunning hotel, great location and excellent staff. Rooms can get a little dark, not so great for applying make up but amazing for sleeping. Beds were incredibly comfortable.

I've stayed at this hotel a few times now and you cannot beat its location. Straight out of the train station, turn right, and it's there. 5 mins walk to the shops and restaurants. Rooms are adequate size, fairly basic but perfectly acceptable for a one night stay. Bed was very comfy along with the pillows and bedding. Bar lacks any atmosphere which is a shame. Reception staff are always ready to give you a great welcome. Would recommend upgrading to get a St.George's view room.

Basic room but a good location. We were visiting Allerton Manor so it was convenient and just a short drive. Close to the airport and the retail park facing with lots of shops, restaurants and cinema. There were some issues with a leak on our floor but luckily it wasn’t near our room. The air conditioning didn’t work so we had to open a window. There were two portable heaters in the room too as the air conditioning wasn’t working.

Every time I visit Liverpool, I try a different hotel, and this one has been the best value for money so far. The most important thing is how spacious the room is. The hotel doesn't have a restaurant, only complimentary coffee, but they don't provide takeaway cups. Our room had self-catering facilities and a washing machine, which was great overall. It's just a stone's throw from the bar street and the train station, incredibly convenient. There's also a pretty good antique shop nearby. BTW, as usual, no slippers or disposable toiletries.

I’m a rather particular solo traveller with a sensitivity to light, noise, and temperature, so comfort matters enormously to me. My two-night stay at Hope Street Hotel, in room G02, was nothing short of delightful. The real manual key, spacious layout, and wooden floors created a welcoming, homely atmosphere. The highlight was undoubtedly the free-standing bath with its view over the festively lit Hope Street; it was such a treat to relax and watch the world go by that I happily cancelled my spa booking. I’d initially worried the central location might be noisy, but I slept soundly throughout. ⭐️⭐️⭐️⭐️⭐️ Tips: • Bringing a few battery-powered tea lights made the bathroom feel cosy, as the lighting is quite minimal. • The pillows, while luxurious, were on the softer side. If you prefer firmer support, a small memory foam pillow is worth packing. • It can get a touch chilly at night, so turning the heating up to 26 degrees keeps things comfortable.

Booked this place to stay at so we could attend our friend’s wedding! Absolutely loved this hotel! An immaculate place to stay where the staff was super friendly and approachable! They were so attentive and helpful regarding parking and would definitely be back to stay at the hotel!