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The biggest advantage of the hotel is that it is very close to the airport. It is very convenient to take an early flight. There is a free car to pick up and drop off the airport. It only takes two or three minutes to drive from the hotel to the airport, and it may take 10 minutes if you walk. There is only a shuttle bus to the airport on the hour in the morning in winter. However, the hotel's facilities do need to be updated and maintained. It feels relatively old, but overall I am satisfied.

Super value for money and recommend this place. Modern and clean, spacious room Short ride from main railway station Daily free water bottle, daily house keeping. Breakfast is plenty, lots of choices and different menu everyday. Laundry room with full amenities for free usage, including detergent. Places to eat at nearby. Receptionists are welcoming. Free tanghulu upon arrival. Only thing is heating in winter January is not as warm in the room ( which is also the same in general in china).But the blankets are so warm. Pillow is also on soft side Overall, it's super value for money and definitely recommend it.

It is the off-season for tourism now, so the price is relatively affordable, but the overall cost is not low at all. The hotel is located at the junction of Harbin and Acheng. There is no supporting facilities around it, only a bus station, which makes it inconvenient to eat and relax. There are several main buildings of the hotel, but only one is open this year, which is quite desolate. Facilities: The internal structure of the hotel is OK, but the lights are not turned on. The interior of the house is also good, but the disposable items are the supporting facilities of an economy hotel. There is no coffee, welcome fruit, and only two bottles of mineral water. Hygiene: The overall hygiene is OK, and there is dirt in the corners regardless of the room. Environment: The environment is good, but the supporting facilities are too poor. Service: The service is OK overall. There are relatively few breakfast items. What is surprising is that there is a special person to watch the eggs. Each person takes one. The eggs were pulled away by the waiter before they were finished. Maybe they handled it internally.

The hotel I stayed in this time really surprised me! The location is very close to the airport, the hotel provides free airport pick-up, the room is clean and tidy, the bed is comfortable, and people can get a good rest. The facilities are also complete, and all kinds of daily necessities are available. The hotel service is first-class. The staff is warm and friendly, the service is thoughtful, and any problems can be solved in time. In short, this hotel left a deep impression on me and is highly recommended!

Xin Yuhang, the employee that works in Sun Castle Resort Hotel is really nice, helpful and friendly, helps us with the difficulties we had throughout our stay there. Because of our language barriers , he was patience to translate it to us and despite the crowd that kept coming in and making him busy, he handle one by one with class, professionalism, and each person's help. My girlfriend and I enjoyed our stay in this hotel and holiday in Harbin. Thank you so much for making our stay a great one. We'll rate this 10/10

This time I chose the newly renovated Grand Hyatt: ✅ Advantages: Thoughtful service and first-class facilities 1. **Warm and meticulous service**: The concierge took the initiative to help with luggage and guide the elevator. The front desk check-in was efficient, and the staff always kept smiling, which made people feel very considerate. Master Xia also helps with the elevator buttons and luggage, which is a thumbs up. 2. **Brand new and clean guest rooms**: The rooms are modernly decorated, the bedding is comfortable, the bathroom is separated into wet and dry areas, there is no odor, and the overall hygiene conditions are excellent. 3. **Rich and diverse breakfast**: The buffet has a complete variety of Chinese and Western options, including the local specialty tofu pudding and four kinds of porridge. It is very rich and the taste is above standard. 4. The gym is fully equipped and the experience is excellent. There is also a self-service laundry room which is very convenient! ❌ Areas for improvement 1. **The attitude of the breakfast noodle cooking staff is average**: The staff at the noodle cooking stall had no expression on their faces, their tone was stiff, and they even seemed impatient, which was inconsistent with the overall high-end service standards of the hotel. 2. **Room cleaning is not detailed enough**: When I returned to the room the next day, I found that the garbage in the room had not been cleaned up, and the used coffee cups had not been replaced. The detail management needs to be strengthened. 3. **Lack of makeup mirror**: As a high-end hotel, the bathroom does not have a makeup mirror with light, which is not very friendly to guests. 4. **Bathrobes were not replaced in a timely manner**: Bathrobes were not replaced proactively during the consecutive stay. It is recommended to increase daily replacement or provide replacement options. 5. When checking the hotel's existing self-service laundry guide, it was found that the English version contained many errors in expression, grammatical problems and inappropriate wording, which may affect the correct use of international guests. I hope to use a professional website to make corrections to ensure that the message is clear, professional and in line with international common expressions. **Summarize** The overall experience is good, the hardware and services are mostly satisfactory. I hope the hotel can strengthen training or adjust staff to improve these small details. I will still give priority to staying next time!

第二次來運糧河谷營地，整體環境非常乾淨，工作人員也特別熱情！進園後有擺渡車，這次訂的房車很方便，帶一個小院非常寬敞，小朋友玩的很開心！

The hotel environment is good, but generally speaking it does not match the level of the hotel. First of all, in terms of hygiene, when I entered the room, I found hair in the leaking position of the bathroom, and there was dust on the bedside and cabinet glass in the room. Secondly, there is the attitude of the waiters. The attitude of some waiters is not as good as that of the waiters in a B&B, and it is still a four-star hotel. Another problem is the way of handling the problem. When I reported the hair problem to the hotel, the hotel did not respond at all and just took it away.

The room was clean and tidy, and my mother and I were very satisfied. The mattress was not hard but had good support, which ensured the quality of sleep. The supporting facilities were also relatively complete, so I didn't have to carry toiletries with me. When I opened the window, I could see the green that made me feel comfortable physically and mentally. The air was very high in negative oxygen ions, and it was indeed a natural oxygen bar. I had a lot of fun this time and I will come again next time.

Located on Gogol Street, the location is very good, whether taking the bus, subway or online car-hailing, it is very convenient. The electrical facilities are a bit old, but they can meet the needs of use. The service is very good, warm and patient. There is no pre-made noodle stall for breakfast, but hot dishes, cold dishes, noodles and pastries are all available, especially hot dishes, which are very rich, boiled shrimp, fried pork tenderloin and roasted chicken nuggets... Qiulin Company and Songlei Commercial are nearby, and it is also very convenient to go shopping and eat.