Spa hotels in Shanghai

The hotel's location is very convenient, making it easy to catch a taxi or explore the surrounding area. The room was exceptionally clean, with every corner neatly tidied, making for a comfortable stay. Constance, one of the staff members, provided excellent service, making the check-in process quick and responding promptly to any requests. Overall, the experience was great, everything met expectations, and I would definitely stay here again next time.

My stay at the Ritz-Carlton Shanghai, Pudong, exceeded my expectations. From the moment I stepped in, the service was impeccable. The staff were attentive and thoughtful during check-in, proactively helping with my luggage and patiently explaining the hotel's facilities and layout. The room offered a direct view of the Huangpu River, creating a fantastic ambiance at night. The bedding was incredibly soft and comfortable, and the quality of the bathroom amenities was also top-notch. The breakfast spread was extensive, and the freshly made noodles were delicious. The location is also very convenient, with Lujiazui's central business district within walking distance. I'd highly recommend this hotel for both business trips and leisure travel.

An absolutely wonderful experience! **Facilities:** Even though it's an older hotel, I was initially worried the facilities might be outdated. But when I arrived, I realized there was no need to worry at all. The overall vibe is one of rich heritage and understated luxury, without feeling old-fashioned. I personally loved it. **Hygiene:** The hygiene was excellent; I didn't notice any issues. **Environment:** Simply fantastic. Both the hotel itself and the guests staying there collectively create an atmosphere that made me feel it was truly great value for money. This is a hotel with genuinely sincere service and a superb location, well worth experiencing. I absolutely loved it.

The hotel boasts an excellent location with breathtaking views of both sides of the Bund right outside the window. You can directly access the North Bund promenade from the hotel's second floor, making it very convenient for a stroll. Breakfast is served until noon, allowing for a leisurely brunch, and the spread is extensive with good quality. The rooftop bar offers panoramic views of the Bund, though it's a bit warm this time of year. The room layout is well-designed and comfortable, but I'm not sure if it's due to the age of the decor, as the floorboards are slightly warped.

Beyond exceptional service! Incredible atmosphere, modern facilities, and huge thanks to Aaron, Silvia, and Tay! Five stars are truly not enough for H+ Hotel Shanghai, Pudong! From the very moment you step inside, the hotel smells delicious, fresh, and welcoming. The entire property radiates a sense of peace and tranquility, making it a wonderful retreat—especially considering we had to check in very late. Having complimentary tea, juice, and water right at the entrance was lovely, but it was the incredible team that made our stay unforgettable. 1. Arron's unmatched kindness and care: Special recognition goes to Arron. When I arrived late at night suffering from a severe cold, Arron didn't just point me to a pharmacy—he searched for an open one, walked me there at midnight, and translated everything so I could get the right medicine. The next day, he even checked in on me to ask how I was feeling and if I needed anything else. That genuine care is something I will never forget. 2. Silvia's incredible attention to detail (Saved my Invisalign!): I also want to give a massive thank you to Silvia. Amidst all the rushing and stress with a family emergency, I accidentally left my Invisalign retainers in a glass cup in the room. My family thought for sure they had been thrown away by housekeeping. When I called back, Silvia immediately checked and sent me a photo showing they were kept completely safe in the cup! Taking such care not to throw away personal items in glasses shows incredible delicacy and respect for guests' belongings. 3. Next-level facilities, room details & Circadian Lighting suggestion: The gym is great, and the self-service laundry features state-of-the-art washing machines with technology I had never seen before—it really shows how advanced China is right now! The spa looked beautiful and high-end (though a bit on the pricier side). The beds are extremely comfortable and a good size for four adults. Feature feedback / Tip on windowless rooms: The artificial window lighting in these rooms is fantastic because it genuinely looks like natural daylight! However, since the beds are so comfortable and the room can get pitch-black, it’s easy to oversleep when you want to wake up early to explore Shanghai. It would be an amazing feature if the hotel could automate these artificial light panels to turn on gradually with the sunrise to support guests' circadian rhythms! Conclusion: Wonderful modern facilities, a peaceful atmosphere, and most importantly, people like Arron, Silvia, and Tay who make this place truly special. I would return here in a heartbeat! 服务超越满分！环境极其舒适，设施先进，特别感谢 Arron、Silvia 和 Tay！ 给五星好评都远远不够！一走进 上海浦东H+酒店 的大堂，就能闻到非常香甜、清新的香氛，整个酒店弥漫着一种平静与宁和的氛围，让人瞬间放松下来。大堂常备的茶水、果汁和矿泉水非常贴心，特别是我们两次深夜办理入住，前台都安排得无微不至。 1. 感谢 Arron 无微不至的照顾： 特别要表扬 Arron。我深夜入住时得了重感冒，非常难受，Arron不仅帮我查了药店，甚至在午夜亲自陪我走到药店并全程帮忙翻译买药。更让人暖心的是，第二天他还不忘关切地问我身体好些没有、还需要什么帮助。这种真诚的关怀实在太难得了！ 2. 感谢 Silvia 极其细致的服务（帮我找回隐形牙套！）： 还要特别感谢 Silvia。由于当时家里突发紧急情况，手忙脚乱中我把自己的隐形牙套（Invisalign）遗留在了房间的水杯里。家人都以为保洁人员肯定当垃圾扔掉了，没想到我打电话过去时，Silvia 立刻帮我确认并拍了照片，牙套被原封不动地妥善留着！保洁人员没有随意清理杯中物品，这种细心和对客人财物的尊重真的让我太惊喜了。 3. 设施体验与无窗房“生物钟照明”小建议： 健身房非常棒，自助洗衣房配置了超现代化的顶尖科技洗衣设备，有些功能我以前从未见过，让人直观感受到了当今中国科技的发展与便利！Spa区域看起来非常高端优雅（虽然价格稍微偏贵了一点点）。床铺极其舒适，尺寸足够四位成年人使用。 关于无窗房的体验与建议： 房间里的模拟窗户灯光设计得太棒了，关灯后视觉效果和自然光一模一样！但因为床实在太舒服，如果关掉灯整个房间会完全漆黑，对于想早起探索上海的游客来说很容易睡过头。如果酒店未来能将这套模拟日光系统自动化，让灯光顺应外界日出时间自动缓缓亮起，帮助调节客人的昼夜生物钟（昼夜节律），那就真的太完美了！ 总结： 环境温馨平静，设施现代化，最重要的是有像 Arron、Silvia 和 Tay 这样优秀的员工，让这家酒店闪闪发光。强烈推荐，下次来还会选择这里！

I highly recommend the Pullman Shanghai Jing An. My stay in the Deluxe King Room was perfect, deserving a full five-star rating. The hotel is located in the heart of Jing An, within walking distance of the metro station, making it incredibly convenient to get to major commercial areas. The room was spacious and elegant, the bed soft and comfortable, and the entire room was spotlessly clean with excellent soundproofing. The front desk service was attentive and efficient, housekeeping was meticulous and thorough, and the breakfast offered a rich variety of delicious options. The overall ambiance is light luxury and grand, making it perfectly suited for business or leisure travelers. I will definitely choose to stay here again on my next visit to Shanghai.

Stepping into the room, I was immediately greeted by the towering 'Huangpu River Four-Piece Set' (referring to the iconic skyscrapers) outside the window. Sitting on the sofa, the Huangpu River unfolded before me like a dynamic scroll painting. The bedding was incredibly soft and delicate; I instinctively wrapped myself tightly in the duvet. The Aesop pine-scented amenities were elegant and long-lasting, perfectly matching the Waldorf's style. The walk-in closet was well-designed and practical. I had bought some 'Ice Beauty,' 'Goddess,' 'Pink Iron Cannon,' and 'Orange Dream' flowers, and was using the room's trash can as a makeshift vase. The thoughtful Nini noticed and kindly replaced it with a beautiful glass vase. 👍 Aaron and Katrina provided meticulous and attentive service. It was a great 4-day experience. I'll definitely be back.

Didn't expect to be so touched by a hotel stay! The front desk service was incredibly thoughtful, and the hotel's location is fantastic – right next to a night market and commercial area, perfect for an evening stroll and some delicious food. This kind of warm, personal service is really rare; it felt like being looked after by a friend. I definitely have to come back next time!

I’ve been a loyal guest at Andaz Xintiandi Shanghai for quite some time, drawn back again and again by the genuinely warm service, attention to detail, and the way the team always makes me feel recognised and valued. Unfortunately, this stay was a sharp departure from everything I’ve come to love about the hotel, solely because of one check-in experience that left a very bitter taste. I had noted in advance during booking that I would prefer a high-floor corner room – not a demand, simply a preference that in the past has often been thoughtfully accommodated when availability allows. Upon arrival, I approached the reception and was assisted by Iris. I handed over my passport, and she confirmed the length of my stay. When I politely asked if a corner room might be possible, her response was cold and curt: she told me I had booked a regular king room, that she would not upgrade me, and that if I wanted such a room I should pay more. No smile, no warmth, no attempt to soften the refusal. It was less what she said and more how she said it – she made me feel embarrassed, almost as if I were being put in my place for even asking, as though booking a standard room somehow meant I couldn’t afford better. At a hotel of this calibre, I don’t think any guest should be made to feel that way. Still taken aback, I was then asked whether I wanted a room near the elevator or not. Already unhappy with the interaction, I said it didn’t matter. She then assigned me what can only be described as the worst possible room – directly next to the elevator on the 16th floor. When I saw the location, I was genuinely shocked. I went straight back down and told her I didn’t want to sleep next to the elevator, and she eventually moved me to a higher floor. Throughout the entire process, there was not a single smile, no “enjoy your stay” – nothing that even remotely resembled hospitality. I left the desk feeling like an inconvenience. It’s worth mentioning that based on the room rates and availability that day, the hotel was absolutely not fully booked, so this wasn’t a case of simply having no better rooms to offer. It felt like a deliberate lack of care, and it stung particularly because it came from a hotel where I’m used to staff remembering my preferences and quietly making each long stay a little more comfortable – not because I expect a free upgrade, but because that thoughtfulness is what makes a regular guest feel truly welcome. A standard room has always been perfectly fine; it’s the attitude and the willingness to accommodate small preferences that made me appreciate this place so much. This time, that spirit was completely absent at check-in. What makes this all the more frustrating is that every single other staff member I encountered – and there were many, too many to name – was excellent, friendly, and professional, just as I’ve always known them to be. One day during my stay, I had lunch at the lobby bar, and both the food and service were wonderful. On my departure day, I didn’t even bother with a formal checkout; I simply handed my key to the lady at the reception desk and left. The doorman was, as ever, kind and exceptionally helpful with my luggage. These are the people who reminded me why I keep coming back. I really do hope the hotel takes this feedback to heart. One person’s attitude at the front desk can undo months of goodwill built by an otherwise outstanding team. I’ll return, because I know what this hotel is truly capable of, but I sincerely hope my next welcome feels like a welcome again.

The service at Conrad Shanghai is absolutely fantastic! There were staff members guiding us and introducing nearby attractions. Plus, the location is super convenient, with an M&M's store and Pop Mart downstairs! It's also close to the subway, making it incredibly convenient for both family and business trips. Highly recommend! The service from Diana Quain G ivy was especially warm and welcoming.