Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 7, 2026|Deluxe Room-King Bed
xiaoludichocolate
Having stayed at numerous top-tier five-star hotels both domestically and internationally, especially many in Shanghai, The Bellagio Shanghai is one of the very few that makes me want to return again and again. It's grand yet refined, with impeccable attention to detail. This stay was even better; Penny from guest services was beautiful and enthusiastic. She called and messaged me in advance to inquire about my check-in needs, and upon learning I was with a friend's family, she proactively arranged our rooms on the same floor and close to each other. She thoughtfully prepared fruit and toiletries for the children and even helped coordinate with their partner brand, Range Rover, for station drop-off, ensuring my friend's family and I had a perfect stay. The location is superb, convenient for both The Bund and North Bund, offering Suzhou Creek views, quiet yet central. Another highlight is the fantastic breakfast; The Bellagio's mini wontons are arguably the best in the country. This is a purely handwritten review, and I am extremely, extremely satisfied.
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Price per night from:MYR 1,312
Posted on Sep 29, 2026|Shanghai Bund View King Bed Room
Guest UserWe celebrated my child's birthday at the Ritz, and the hotel was incredibly thoughtful in decorating the room. A special thanks to Rosy for her full-service assistance and to Scarlett for the carefully prepared gift and handwritten card. Also, the handsome guys and beautiful ladies at Flair were all very nice. I apologize for not remembering the name of the lovely lady who checked us in, but her recommendations for hotel benefits really saved us some money. The river view room was decent, and watching the lights of Pudong Development Bank from it was worth the price. Although it shows some signs of age, 'The Lion King' (referring to the Ritz) is still a worthy visit among the luxury brands in the city.
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Price per night from:MYR 1,403
Posted on Aug 23, 2026|Serene Twin Room
Guest UserOn this business trip to Shanghai, I specifically chose the 'Tranquil Twin Room' at the H+ Hotel Lujiazui, and my overall experience truly exceeded expectations!
Firstly, even though the room was on the 2nd-3rd floor and had no windows (a characteristic of the Tranquil Twin Room), this actually turned into an advantage – the soundproofing was excellent, making it incredibly quiet. For someone like me who's a light sleeper, it was an absolute blessing. The room was very spacious at 35㎡, easily accommodating two people without feeling cramped. The decor was modern and minimalist, the facilities were new, and the smart room control was very convenient; I could control the curtains and lights with Tmall Genie.
The most pleasant surprise was the bathroom amenities, which were Atelier Cologne. The scent was very sophisticated, showing great attention to detail. The mattress was firm yet comfortable with good support, and the deep sleep pillows ensured a truly restful night.
As for the service, it was impeccable. The front desk staff were incredibly warm and even offered a comforting wellness tea upon check-in. The hotel's location is also very convenient, with plenty of good dining options nearby. It's a short taxi ride to the core Lujiazui area or the Shanghai New International Expo Center. Although the room didn't have windows, the fresh air system was very effective, keeping the air consistently fresh.
Among Lujiazui hotels in the same price range, the quality and service here are definitely a superior experience. I will choose this hotel again on my next visit to Shanghai!
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Price per night from:MYR 322
Posted on Sep 15, 2026|Deluxe Room-Two Beds
Guest UserThe hotel's location is super convenient, connected directly to the exhibition center and a shopping mall. It makes dining, staying, and attending exhibitions incredibly easy. The staff are all very warm and professional. The rooms are well-equipped, and even though the hotel has been around for a while, everything is very well-maintained. They also have a huge 24-hour gym, which is perfect for unwinding after a busy day. Everyone, from the gym staff to the front desk and concierge, is incredibly helpful. I heard they have a fantastic kids' play area too, so next time I'll bring my children to enjoy it. I'll definitely choose Kerry Hotel again for future exhibitions and recommend it to my friends.
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Price per night from:MYR 522
Posted on Aug 6, 2026|Deluxe Room-King Bed
Guest UserWhile the basic accommodation needs are met, there's definitely room for improvement in the details. In the mornings, there was often a loud banging noise from the corridor, which was quite disruptive and woke me up early, preventing a good night's sleep. The in-room facilities felt quite dated, and the bathroom waterproofing was inadequate; water would easily seep out during showers, making the floor slippery – a minor but present hazard. I hope the hotel considers renovating and upgrading the bathroom facilities and improving sound insulation between floors. On the positive side, the hotel's unique scenery and ambiance are big pluses. The lobby frequently features a resident band playing live music, creating a wonderful atmosphere in the common areas with their melodious tunes. The rooftop bar offers expansive views and an excellent sightseeing experience. The antique Rolls-Royce parked outside is a rare sight and makes for a stylish photo opportunity. Overall, it's a mixed bag of pros and cons.
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Price per night from:MYR 2,171
Posted on Oct 2, 2026|Deluxe River View Room Double Queen Bed
Anonymous UserDuring the National Day holiday, we came to the Bund for sightseeing and chose this hotel with a rich historical ambiance, which used to be the site of the Shanghai Club. We stayed in the new building, but its overall decor style seamlessly connects with the main building.
The room offered expansive views. Besides the Lujiazui 'Three-Piece Suit' directly opposite, the North Bund was also fully visible, offering an unobstructed panorama. The night view, once the lights were on, was quite different from the daytime scenery.
The hotel environment is quiet and elegant, and the staff are gentle and attentive. Special mention goes to the dedicated concierges, Aaron and Echole, who paid attention to every detail. We felt at ease throughout our stay, which was a very pleasant experience.
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Price per night from:MYR 1,596
Posted on Sep 29, 2026|Deluxe Riverside - Twin Bed Room
Guest UserThis was my second time bringing my 72-year-old mother to the Banyan Tree on the Bund, and it happened to be her zodiac birth year. The hotel specially arranged a birthday setup, full of ceremony, and even gave her a birthday cake. My mom was pleasantly surprised, and the service was as excellent as ever. Our butler, Cynthia, was incredibly thoughtful and warm, making us feel right at home! The rooftop terrace bar offers a direct view of the Lujiazui 'Three-Piece Suit' in Pudong, perfect for enjoying afternoon tea while admiring the beautiful scenery. The night view is even more stunning! The only slight drawback is that the hotel is a bit old, and the showerhead isn't very comfortable, but the cleanliness is still very good. Breakfast was quite ordinary, but my mom said she was very satisfied overall 😊 A special thanks to Alisa, who was so considerate of my mother. Because it was raining, she arranged a complimentary transfer service for us from the hotel lobby directly to the South Railway Station, putting a perfect end to my mother's trip to Shanghai 👍
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Price per night from:MYR 1,174
Posted on Sep 14, 2026|Fantastic Bund View Suite
Anonymous UserFirst off, the room decor is absolutely stunning, as it always is at W hotels. I've stayed at Ws in Xi'an, Macau, and Chengdu, and now Shanghai – their design aesthetic is consistently modern and really resonates with us Gen Z. The room layout and attention to detail are spot-on. They never disappoint when it comes to style.
Secondly, I won't go into too much detail about cleanliness; W hotels consistently maintain high standards, so no issues there.
Thirdly, the service was excellent. Any request I had was promptly considered and accommodated by the hotel. You feel the exceptional service from the moment you step into the hotel. Staff members are present from the luggage drop-off all the way to the elevator lobby, waiting to assist.
Furthermore, the dining experience was fantastic. The breakfast at every W I've visited has been superb, truly top-notch.
Finally, since it was our first time at the Shanghai W, the front desk even upgraded our room! I was pleasantly surprised to find myself in a 'Marvelous Suite'. The whole experience was absolutely brilliant.
The only minor drawback was that the drinks and room setup included in the Ctrip package weren't prepared in advance, even though I had called a day earlier. If those details could also be taken care of beforehand, so you walk into a fully prepared room, then this would truly be a 10/10 experience.
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Price per night from:MYR 1,322
Posted on Oct 1, 2026|Andaz King Bed Room
Frequent.travelerDuring my sta, I had to extend my checkout time until later and luckily I saw Peter at the reception. He’s always very helpful and friendly. He arranged a late check out for me that day, which was very nice. Another great stay !
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Price per night from:MYR 824
Posted on Sep 16, 2026|Intelligent Deluxe King Room
Guest UserThe front desk service was excellent, and the room facilities were complete. It's very close to the train station. The front desk staff were really attentive. The hotel breakfast was also good, and the smart assistant ('Xiao Du') was very intelligent. The environment is beautiful, and from the high floor, you can see the train station. It was a very satisfying stay.
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Price per night from:MYR 271