Best Shanghai Spa Hotels

Overall, we had a great stay at Shanghai Elong. The location is excellent, and the service was consistently professional and friendly. However, a few things took away from the experience—many guests were smoking in the lifts and toilets, which was unpleasant. On our check-out day, they started changing the carpet, and there was glue all over the floor, which made our shoes sticky. Despite these issues, it was still a good stay and we’d consider coming back.

Had to change my room twice, first due to a strong cigarette smell emanating from the showers (cigarette buds stubbed in the drain) and another due to a strong urine smell. The staff were courteous throughout the stay and provided timely assistance. I was given an upgraded room on my second room change, which had no smells. The staff were very helpful and helped my group of friends with the parcels and provided updates on any food deliveries that reached the hotel. I would like to commend the two staff that have helped make my stay more pleasant. 以墨 言初 worked tirelessly to ensure that our rooms are clean and our parcels delivered.

Front Office Service was great! From the moment we arrived, the receptionist greeted us with a warm smile and promptly checked us in. They were very attentive to our needs, providing useful information about the hotel facilities and local attractions. The process was efficient and hassle-free, making our arrival smooth and enjoyable. Overall, the front office staff exceeded our expectations with their professionalism and friendliness. We would definitely recommend this hotel to anyone looking for exceptional service during their stay.

Room is incredibly spacious and ventilation is great even without windows. Service is amazing, food is passable. Great experience all around, could use better lighting though.

My friends in China recommended this hotel and told me that she loves it because it’s relatively inexpensive compared to similar hotels in the area. She also stressed that it is a native Chinese brand hotel that it is easier for her to order food and just anything she needs. I was pleasantly surprised by its decor, service, cleanliness and modern amenities. Our room had a nice big tub, huge shower and toilet with bidet. It’s been a while since I visited Japan and I forgot how nice to have a bidet. The breakfast was a nice addition to our stay since it is included. It served both Chinese and American breakfast with some nice local dishes. The decor is modern Chinese Jiangnan style featuring paintings, Calligraphy, and 3-D animation of gold fishes. I enjoyed working out at the gym as well. Super clean and all equipment are easy to use. There is a Pilate room as well. I didn’t have time to enjoy it. The staff are friendly and helpful. Not to mention that I asked for a power cord, it was delivered by a robot. Five star experience! .

A stay at the Bellagio Hotel in Shanghai offers a luxurious and sophisticated experience. The hotel’s spacious and well-appointed rooms provide stunning views of the city skyline, complemented by high-end amenities and plush furnishings. Dining options are exceptional, featuring a variety of gourmet restaurants that cater to both local and international tastes. The spa and wellness facilities are top-notch, offering a serene escape with a range of rejuvenating treatments. Located in the heart of Shanghai, the hotel provides convenient access to major attractions, shopping, and entertainment.

The room was clean, except for some details like under the bed, where it was full of dust. The closet is small for two people to share and the space available for storing clothes/luggage is in general tiny. Location of the hotel is nice, as it lies in a quite walkable area, and by foot you can reach the Huaihai Road (good for shopping) in 35m. Metro line 9 is a 15m walk. The service was okay. The staff at the reception did not speak English and they offered no help or guidance about the city: quite essential service. Their attitude was in general detached and seemed quite un-open to communicating. Also, after leaving the room and realizing there were still some clothes left inside, I tried to report it to the reception and they just sent me to the room to check without even communicating to the cleaning service. It ended up that my clothes were not in the room anymore and the staff offered no further help, so I left without these clothes. Also, i had explicitly booked a room with “City View” and I was placed in room 1402 with one very dirty window - out of 2 windows available to enjoy the view. After asking to clean it, they made an unsuccessful attempt and then just left me with the dirty window without any kind of compensation. I was only offered to switch to another room in a lower floor and with no city view, which made no sense considering I had paid more specifically to have a room with “City View”. Breakfast is decent and offers a good variety of food. The staff is understanding if a host is taking few minutes past closing time to finish the food. The staff at the breakfast floor is also very nice and friendly. The main perk of the hotel for me was the cafè at the hall, where a very friendly girl employee works. She was very nice and gave me and my girlfriend some unique advice on places to visit in the city. She was of course also making extremely good flat white and coffee. Balancing everything out though, if was to come back to Shanghai, I would probably choose a different hotel.

Super nice service from the whole team from receptionists,housekeepers… The location is good with many restaurants surround and walking to Yishan Road station (~5-8 mins walking) Definitely recommend for travelling to Shanghai It is quite new and modern hotel I also like their laundry service (modern machine, well and fresh detergent), they also help you to take care of it if you do not have time to follow. 100/100 Well done !!!

Very good ambience, environment and services. Everything there was perfect and awesome ! Will be back for staycation again ! Helpful and professional GRO, specially thanks to Emily Cici for organise and arrange my proposal marriage. You will have a bright future and continue keep it up your good work ! 氛围、环境和服务都非常好。那里的一切都完美无缺！还会再来度假！GRO 乐于助人且专业，特别感谢 Emily Cici 组织和安排我的求婚。你会有一个光明的未来，继续保持你的出色工作！

The facility and hygiene is good and acceptable. Willis from front desk works flexible and upgraded the room for a better experience. Location, minutes work from Metro and there is a mall and park nearby. Highly recommended for staying during non-peak seasons.